Experience

North American Bancard

• Financial Services
• 300 - 400 Employee

• Sales Engineer, Manager

  • Oct 2023 - Present

  i) Lead a team of Sales Engineers in support of partner sales, enterprise sales, and agent/channel sales ii) Define processes to support pre-sales activities with appropriate handoffs to partner integrations and relationship management iii) Deliver product presentations and demonstrations tailored to our partner’s requirements and tuned to suit the level and nature of the audience iv) Understand the platform and payments ecosystem to identify problems and generate creative solutions for our partners v) Build technical expertise in EPX and NAB’s products including APIs, partner, and Merchant Interfaces and provide consultative guidance to our partners vi) Manage relationships with product teams & decision makers both internally and externally vii) Launch products including supporting Alpha and Beta programs Show less



Bussol.net

• United States
• Software Development

• Co-Founder

  • Jun 2020 - Present

  Bussol.net was founded on the belief that helping others is good for the soul and good for business. We provide services at a discounted rate or free of charge to struggling small businesses, artist, musicians and organizations that promote good and the betterment of humankind. Some of our services include Software Development, Cloud Hosting, Asset Management, E-commerce, Shopping Carts, Credit Card Payment Processing, ACH, EMV, Retail/Restaurant POS Hardware/Software, Network Infrastructure Design and Implementation. If you want it, we make it happen. Show less



Aurora Payments

• United States
• Financial Services
• 1 - 100 Employee

• Solutions Architect

  • Jul 2018 - Sep 2023

  i) Work with multiple external and internal Executive, Financial, Software Development, Business Development, Operations, Sales, and Support teams to define, design, develop, implement, and support technical solutions that solve business requirements. ii) Perform extensive research to find or create the best technical solution(s) among all possible options. iii) Describe the structure, characteristics, behavior, and other aspects of the software to project stakeholders in a way that can be understood without a technical background. iv) Define features, phases, and solution requirements that are required to manage the SDLC and set expectations with stakeholders. v) Provide specifications and documentation according to which the solution is defined, developed, managed, and delivered. vi) Support and manage development teams throughout the software development life-cycle. vii) Document solutions and processes for training, sales, and support. Show less



Chosen Payments, an Aurora Company

• United States
• Financial Services
• 1 - 100 Employee

• Solutions Architect

  • Jul 2018 - Apr 2022

  i) Work with multiple external and internal Executive, Software Development, Business Development, Operations, Sales, and Support teams to define, design, develop, implement, and support technical solutions that solve business requirements. ii) Perform extensive research to find or create the best technical solution(s) among all possible options. iii) Describe the structure, characteristics, behavior, and other aspects of the software to project stakeholders in a way that can be understood without a technical background. iv) Define features, phases, and solution requirements that are required to manage the SDLC and set expectations with stakeholders. v) Provide specifications and documentation according to which the solution is defined, developed, managed, and delivered. vi) Support and manage development teams throughout the software development life-cycle. vii) Document solutions and processes for training, sales, and support. Show less



North American Bancard

• Financial Services
• 300 - 400 Employee

• Senior Solutions Consultant / Integration and Certification Specialist

  • Aug 2014 - Jul 2018

  I take on the main role for integration and certification with the Velocity API. This gives me a chance to see how integrators are using our software, and I get great insight into how we can improve our software for ease of integration. I enjoy getting to work with people all over the world, it really shows how our individual differences can make us unstoppable as a diverse team. i) Manage multiple customers.ii) Ensure the successful completion of quality products and solution implementations utilizing strong leadership, project and resource management skills.iii) Set and manage customer expectations.Develop and follow the project timelines for all projects utilizing the standard implementation documentation.iV) Ensure completion of projects on-time.V) Execute project plans with internal and external customers to develop agreed upon delivery dates.Vi) Responsible for issue recognition, identification and application of appropriate resources necessary to resolve issues, status reporting, and overall management of issues through resolution.Vii) Provide status reports to customers, management team, and internal staff.Viii) Actively participate in the refinement and implementation of internal processes and procedures based on client feedback, and customer relationship management.iX) Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration, candor, and openness with a focus on results orientation.X) Proficient in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects.Xi) Manages the acquisition and review of required Client data.Xii) Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship. Show less

• Software Configuration Manager

  • Jan 2015 - Jan 2017

  This is one of the many roles I take on at Velocity, and I love what I do! I use Bamboo, Jira, Stash, and puppet for continuous integration and Configuration Management for my team. I have really enjoyed getting to take on this role and hope that I can continue to serve and learn from my awesome team. Some of the duties I preform as a software configuration manager are:i) Configuration identification - Identifying configurations, configuration items and baselines.ii) Configuration control - Implementing a controlled change process. This is usually achieved by setting up a change control board whose primary function is to approve or reject all change requests that are sent against any baseline.iii) Configuration status accounting - Recording and reporting all the necessary information on the status of the development process.iV) Configuration auditing - Ensuring that configurations contain all their intended parts and are sound with respect to their specifying documents, including requirements, architectural specifications and user manuals.V) Build management - Managing the process and tools used for builds.Vi) Process management - Ensuring adherence to the organization's development process.Vii) Environment management - Managing the software and hardware that host the system.Viii) Teamwork - Facilitate team interactions related to the process.iX) Defect tracking - Making sure every defect has traceability back to the source. Show less

• QA Engineer

  • Aug 2014 - Aug 2016

  I am responsible for developing and implementing test cases, scenarios and outlines within an agile team. I use SoaTest, SoapUI, LoadUI, Nagios, Loadtest, Splunk, and I develop in-house test specific to our API in C# as well as scripting in Json, Grovy, XML.... I also take on roles in DevOps and I have knowledge of programming in Puppet. More recently I get to preform the SCM roles for my team; I use Stash, Bamboo, and Puppet to preform these duties. I am charged with being able to work on many projects at once and I have to adapt quickly to sudden changes. Vini Vidi Vici!!i) Review requirements specifications and technical design documents to provide timely and meaningful feedbackii) Create detailed, comprehensive and well-structured test plans and test casesiii) Estimate, prioritize, plan, and coordinate testing activitiesiV) Design, develop and execute automation scripts using open source toolsV) Identify, record, document thoroughly and track bugsVi) Perform thorough regression testing when bugs are resolved Show less



Shaped Music

• United States

• Sound Engineer

  • Jun 2012 - Jun 2016

  I have experience working with a wide variety of equipment from full on Line Arrays at out door festivals to a couple of speakers on stands at your local music dive. I also pride myself with being able to adapt and overcome any and all issues I have encountered so far in my career as a Sound Engineer. I have never had a show not go on time. I love getting to work with bands big and small alike and I have had the pleasure of getting to work with some great crews and musicians; Zeb Bowles, Leftover Salmon, Keller Williams, Whitewater Ramble, Tyler T., Everclear, Tim McGraw, Travis Tritt, EOTO, Ill Gates, STI... Show less