Joshua Duke

System Administrator at prototype:IT
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Contact Information
us****@****om
(386) 825-5501
Location
Lewisville, Texas, United States, US

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Bio

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Credentials

  • IDS - Interaction Dialer 3.0
    Genesys | Interactive Intelligence
    Jun, 2011
    - Nov, 2024
  • IC Reporting Workshop 3.0
    Genesys | Interactive Intelligence
    Mar, 2011
    - Nov, 2024
  • IOCS - Interaction Optimizer Certified Specialist 3.0
    Genesys | Interactive Intelligence
    Mar, 2011
    - Nov, 2024
  • Interaction Recorder Administration 3.0
    Genesys | Interactive Intelligence
    Mar, 2011
    - Nov, 2024
  • ICCE - Interaction Center Certified Engineer 3.0/4.0
    Genesys | Interactive Intelligence
    Feb, 2011
    - Nov, 2024
  • MTCNA - Mikrotik Certified Network Associate
    MikroTik
    Aug, 2020
    - Nov, 2024
  • AIPS – Avaya IP Office™ Platform
    Avaya
    Apr, 2018
    - Nov, 2024
  • ATSA/IN
    ADTRAN
    Oct, 2012
    - Nov, 2024
  • ATSA/UCAS
    ADTRAN
    Oct, 2012
    - Nov, 2024
  • ATSA/UCSS
    ADTRAN
    Oct, 2012
    - Nov, 2024
  • ASP/UCSS
    ADTRAN
    Mar, 2015
    - Nov, 2024
  • ASP/vWLAN
    ADTRAN
    Mar, 2015
    - Nov, 2024
  • Avaya Small and Midmarket Communication
    Avaya
    Mar, 2015
    - Nov, 2024
  • APSS Avaya Scopia
    Avaya
    Mar, 2014
    - Nov, 2024
  • IP Office Professional Edition
    Avaya
    Oct, 2008
    - Nov, 2024
  • ATSP/UCAS
    ADTRAN
    Feb, 2013
    - Nov, 2024
  • ATSP/UCSS
    ADTRAN
    Nov, 2012
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator
      • Mar 2022 - Present

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Network Engineer
      • Aug 2020 - Feb 2022

    • Field Technician
      • May 2019 - Aug 2020

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technician
      • Aug 2006 - May 2019

    • Owner
      • Jan 2016 - Jul 2018

Education

  • Texas A&M University
    2001 - 2004
  • University of North Texas

Community

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