EDP System and Program Analyst I

• Nov 2022 - Present

Computer System Specialist II

• Feb 2019 - Nov 2022

Identify and resolve user problems from physical hardware to system database for department employeesCoordinate, test, and install computers and monitors to update department across Santa MariaAdapt existing database software, spreadsheets, and other programs to best meet department needsMaintain Intranet web site and web pages including provide support and creating content areas, translate conceptual Web page designs into HTML, and update outdated content with updated information

Eligibility Worker II

• Jun 2015 - Feb 2019

Perform caseload management and telephone support duties on banked public assistance caseloads or assisting callers with health care benefits eligibility determination and enrollment. Apply regulations and procedures to determine eligibility for public assistance programs and referrals for social services.

Swim Pool Clerk

• Apr 2011 - Feb 2016

Provide customer service in a timely and friendly manner Data entry and record filing Transfer calls to deliver enhanced communication Solve general issues for public and co-workers Working at the register and transfer money to main office Provide customer service in a timely and friendly manner Data entry and record filing Transfer calls to deliver enhanced communication Solve general issues for public and co-workers Working at the register and transfer money to main office

Special Education Instructional Assistant

• Oct 2012 - Jun 2015

Assist a certificated teacher in providing instruction to students in an assigned Severely Handicapped special education program. Perform a variety of clerical duties such as preparing, typing and duplicating instructional materials; maintain student records and files including confidential student records information. Assist a certificated teacher in providing instruction to students in an assigned Severely Handicapped special education program. Perform a variety of clerical duties such as preparing, typing and duplicating instructional materials; maintain student records and files including confidential student records information.

Sales Associate

• Jun 2009 - Feb 2012