Joshua Wilson

Support Technician at Resi Media, LLC (formerly Living As One)
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area
Languages
  • English -
Skills

Topline Score

Bio

Generated by
Topline AI

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Credentials

  • HDI Support Center Analyst
    HDI
    Jan, 2014
    - Sep, 2024

Experience

  • Resi Media, LLC (formerly Living As One)
    • Support Technician
      • Nov 2021 - Present
  • Storyline Church
    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Facilities Coordinator
      • May 2019 - Aug 2021
  • Cii (Community Investors Inc.)
    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Representative
      • Nov 2015 - Jun 2016
  • TransFirst
    • Financial Services
    • IT Support Specialist II
      • Aug 2015 - Aug 2015
  • DigitalGlobe
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Help Desk Technician
      • Oct 2014 - Apr 2015
  • Jefferson County, Colorado
    • United States
    • Government Administration
    • 700 & Above Employee
    • Desktop Support Technician
      • Aug 2014 - Oct 2014

      Inventory and technical equipment cleanup and management. Inventory and technical equipment cleanup and management.

  • ProBuild
    • Israel
    • Software Development
    • 1 - 100 Employee
    • Help Desk Specialist
      • May 2014 - Aug 2014

      Tier 1 support for Windows XP and 7 to include network printers, Active Directory, software installations, and general hardware/software questions. Mobile support for exchange accounts, active sync, and Mobile Iron. Extensive troubleshooting of VPN certificate and connection issues as well as issues within local and Citrix environments via remote support. Tier 1 support for Windows XP and 7 to include network printers, Active Directory, software installations, and general hardware/software questions. Mobile support for exchange accounts, active sync, and Mobile Iron. Extensive troubleshooting of VPN certificate and connection issues as well as issues within local and Citrix environments via remote support.

  • Flatiron Construction Corporation
    • IT Help Desk Analyst
      • Jan 2013 - May 2014

      Tier 2 Support for Windows, Active Directory, Exchange, Sharepoint, Office and bidding software. Created and terminated network accounts, exchange and software access, managed all requests through Sharepoint. Procurement specialist for all company cellular accounts, including ActiveSync setup and troubleshooting, BYOD and billing loaders for AR/AP. Tier 2 Support for Windows, Active Directory, Exchange, Sharepoint, Office and bidding software. Created and terminated network accounts, exchange and software access, managed all requests through Sharepoint. Procurement specialist for all company cellular accounts, including ActiveSync setup and troubleshooting, BYOD and billing loaders for AR/AP.

  • WellPoint
    • Insurance
    • 1 - 100 Employee
    • Med-D Customer Care Representative
      • 2012 - 2013

      Provided phone support for Medicare Part D members in regards to account issues, benefit eligibility and plan questions. Provided phone support for Medicare Part D members in regards to account issues, benefit eligibility and plan questions.

  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk / Infrastructure Analyst
      • 2010 - 2012

      Tier 1 technical support for Morgan Stanley Smith Barney and American Express. Tier 1 technical support for Morgan Stanley Smith Barney and American Express.

  • Globus family of brands
    • United States
    • Leisure, Travel & Tourism
    • 300 - 400 Employee
    • Travel Agent
      • 2009 - 2010

      Booking and Sales of travel packages for large agencies. Booking and Sales of travel packages for large agencies.

  • Webroot
    • United States
    • Computer and Network Security
    • 100 - 200 Employee
    • Help Desk Technician
      • 2008 - 2009

      Tier 1 support for Webroot customers, virus scans and definition library updates. Tier 1 support for Webroot customers, virus scans and definition library updates.

  • United States Air Force
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Airman First Class
      • Feb 2002 - May 2006

      Command Post Command Post

Education

  • ITT Technical Institute-Thornton
    Computer Networking / Visual Communications
    2009 - 2010
  • Faith Christian High School
    Diploma
    1997 - 2001

Community

You need to have a working account to view this content. Click here to join now