Joshua Williams
Network Security Engineer at Network Solutions, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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CMNA
Cisco MerakiAug, 2022- Nov, 2024 -
Implementing Automation for Cisco Security Solutions
CiscoSep, 2021- Nov, 2024 -
Implementing and Operating Cisco Security Core Technologies
CiscoJul, 2021- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAJun, 2020- Nov, 2024 -
3CX Advanced Certified Engineer
3CXMay, 2020- Nov, 2024 -
Apple Certified Macintosh Technician (ACMT)
AppleJul, 2018- Nov, 2024 -
Cisco Certified Network Professional Security (CCNP Security)
CiscoSep, 2022- Nov, 2024 -
Cisco Certified Specialist - Network Security Firepower
CiscoSep, 2022- Nov, 2024 -
Cisco Certified Specialist - Security Core
CiscoJul, 2021- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAJun, 2020- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoMay, 2020- Nov, 2024 -
CompTIA A+ ce
CompTIAFeb, 2020- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIAFeb, 2020- Nov, 2024 -
CompTIA IT Operations Specialist
CompTIA -
Security Architecture for System Engineers
Cisco -
Small business technical overview
Cisco
Experience
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Network Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Network Security Engineer
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Aug 2022 - Present
- Implement, configure, and troubleshoot Cisco security solutions. - Consulting with clients to implement best practices for Cisco security products - Contribute to small -> large security projects, in addition to handling network security related service tickets - Create KB articles and best practice implementation guides for complex technical solutions - Build processes and procedures to optimize security projects - Implement, configure, and troubleshoot Cisco security solutions. - Consulting with clients to implement best practices for Cisco security products - Contribute to small -> large security projects, in addition to handling network security related service tickets - Create KB articles and best practice implementation guides for complex technical solutions - Build processes and procedures to optimize security projects
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Advanced Network & Computer Services
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United States
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Information Technology & Services
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1 - 100 Employee
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Systems Engineer
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Jan 2020 - Aug 2022
- Configure, implement, operate, maintain, and troubleshoot networks, VOIP, security, and other core IT infrastructure - Work escalated tickets from the service department. - Complete projects (mainly focused on deploying and configuring network and security equipment/solutions) - Specialized in managing the full stack of Cisco’s security offerings and addressing critical alerts for both our managed customers and our internal staff. - Configure, implement, operate, maintain, and troubleshoot networks, VOIP, security, and other core IT infrastructure - Work escalated tickets from the service department. - Complete projects (mainly focused on deploying and configuring network and security equipment/solutions) - Specialized in managing the full stack of Cisco’s security offerings and addressing critical alerts for both our managed customers and our internal staff.
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Infinite Solutions, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Support Analyst I
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Feb 2018 - Jan 2020
• Deployed and maintained computer hardware and software for managed clients, onsite and remote • Developed excellent phone & communication skills, learned to work efficiently with a team of 30+ employees in a fast-paced environment • Completed support requests by assisting clients via phone, remote support, and in-person • Created documentation for known issues, managed tasks and projects via ticketing system • Installed, upgraded, and managed desktops, networks, wireless solutions, peripherals, printers, MDM, data backup and recovery, VOIP, Active Directory, and assisted with large hardware deployments - Worked remotely out of a banking client’s office during last year of employment. Responsible as the primary IT contact and technical resource for the bank. Show less
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Technologies For Tomorrow, Inc.
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United States
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Information Technology & Services
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1 - 100 Employee
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Computer Sales/Technician
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Jan 2017 - Feb 2018
• Sold, built, and performed troubleshooting on computers and servers for government contracts • Maintained a sales floor, kept our inventory list up to date • Operated POS systems (QuickBooks), provided sales quotes for customers • Assisted with diagnosing and repairing Apple computers & hardware. Technologies for tomorrow is an Apple Authorized Service Provider • Sold, built, and performed troubleshooting on computers and servers for government contracts • Maintained a sales floor, kept our inventory list up to date • Operated POS systems (QuickBooks), provided sales quotes for customers • Assisted with diagnosing and repairing Apple computers & hardware. Technologies for tomorrow is an Apple Authorized Service Provider
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Starbucks
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United States
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Retail
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700 & Above Employee
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Starbucks Certified Barista
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Aug 2016 - Aug 2017
- Barista - Fast paced and rewarding work serving customers - Barista - Fast paced and rewarding work serving customers
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Pensacola Christian College
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United States
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Higher Education
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700 & Above Employee
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Library Assistant
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Jul 2015 - Feb 2016
• Performed general librarian duties, such as circulation desk work, helping patrons locate books and information, organizing materials, and assisting in the computer/media labs.
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Restocker/Picker
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Jan 2015 - Jul 2015
• Restocked for a book warehouse
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Education
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2015 - 2018
Pensacola Christian College
Computer Science- software engineering, Computer Science
Community
