Experience

Intertrade - A Collins Aerospace Company

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Sr. Military Product Line Manager

  • Feb 2021 - Present

• Military Product Line Manager

  • Aug 2019 - Mar 2021

• Product Planning Analyst

  • May 2017 - Aug 2019

• Sr. Customer Account Coordinator

  • Jun 2015 - May 2017



UScellular

• United States
• Telecommunications
• 700 & Above Employee

• Sales Manager

  • Oct 2013 - Jun 2015

  This Position is responsible for retail sales staff leadership and assists with management of store operations. The Sales Manager is responsible for achieving store and budget objectives and creating the customer experience.•Provide leadership and coaching to retail sales staff on selling skills, company policies and practices, performance management and career development.•Drive the achievement of store sales targets which include new customer acquisitions, sale of essentials, and sale of vertical features in a weekly/monthly basis.•Responsible for retail sales scheduling, forecasting and reporting; including but not limited to time reporting, vacation/time off tracking, expense reporting and approvals, schedule development, overtime management, variance reporting and explanations, cash over/short explanations, tracking report, competitive report, etc.•Support retail associates in working the sales floor and serving customers, including but not limited to working with customers who indicate a desire to disconnect, performing retention activities to save customers, greeting customers in a professional and friendly manner, serving customers, and answering phones.•Responsible for ensuring operations control standards are met regarding the opening, closing and operating of the retail facility, including but not limited to cash handling, payment receipt, and deposits.•Responsible for maintaining store appearance according to the retail store standards.•Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Set goals and then drive associate participation in these programs to ensure goal achievement.•Conduct meetings with retail sales staff.•Assist in conducting training.•Assist store manager with inventory counts and verification.

• Retail Wireless Consultant

  • Oct 2010 - Oct 2013

• Service Technician

  • Oct 2009 - Oct 2010