Experience

Trolley 5 Brewery

• Bartender/Student

  • May 2016 - Present

  - Helped open this iconic 17th Ave. Brewpub- Developed a payback and inventory system used for all liquor - Developed bar training and server training systems- Provide tailored customer experiences- Routinely deal with over $25,000 in cash - Helped open this iconic 17th Ave. Brewpub- Developed a payback and inventory system used for all liquor - Developed bar training and server training systems- Provide tailored customer experiences- Routinely deal with over $25,000 in cash



FORMVERSE

• Canada
• Information Technology & Services

• Business Operations Manager

  • May 2019 - Jul 2019

• Manager of Business Development

  • Jul 2018 - Jul 2019

  Starting as a Marketing Manager for FORMVERSE a leader in the IPA (Intelligent Process Automation) space it was my responsibility to work with the creative director to revitalize the previous market message. This directly lead to the new message that defines what FORMVERSE is, moving into 2020 and beyond.Transitioning into a Business Development Role I work with our EVP of Business Development concentrating on crafting responses to RFPs at all levels of government and public enterprises across North America. Scheduling demos and pilot projects for the Customer Success team while assisting in the direct sales initiatives to our potential business customers.



Vintage Group

• Kenya
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• General Manager

  • Feb 2016 - Jun 2016

• Bar Manager

  • Dec 2015 - Jun 2016

  - Came in to help one of the Vintage Group's bars get back on track- Responsible for hiring and training new staff- Within 3 months moved the inventory and cash out of the red and into theblack by developing new systems- Was promoted to General Manager of one of their other locations within 3 months



Concorde Entertainment Group

• Canada
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Feb 2014 - Nov 2015

  Brought in to develop training paths for all FOH positions, successfully implemented a 5 day training program for all new hiresWorked with the reservation team to maximize business and customer experience resulting in a growth of over 10% this year compared to the same time last yearHave trained and mentored new management trainees to work both here and at new locations within the National brandSuccessfully implemented inventory control measures, maintenance schedules, and daily duties for all aspects of operations at this location



Brewsters Brewing Company & Restaurant

• Canada
• Restaurants
• 1 - 100 Employee

• Front of house Manager

  • Apr 2011 - Feb 2014

  Specific Gravity Brewing – Calgary, AlbertaSuccessfully transitioned the staff and concept over the renovation of this downtown location into a new design and forward progression of company brand.Developed new training procedures and standards for the successful transition into an ever changing brand conceptualization.Increased sales and revenue by building a returning base of clients.Promoted relationships with suppliers and distributors in related industries to continue the positive advancement of company goals.



The Den and Black Lounge

• Canada
• Restaurants
• 1 - 100 Employee

• Employee Supervisor

  • Mar 2010 - Mar 2011

  Daily scheduling and cash handling procedures.Inventory control with an eye on misappropriation of company assets. Daily troubleshooting of employee and student difficulties.Maintaining tight timetables at a large university with a number of large events and difficult variables. Daily scheduling and cash handling procedures.Inventory control with an eye on misappropriation of company assets. Daily troubleshooting of employee and student difficulties.Maintaining tight timetables at a large university with a number of large events and difficult variables.



Jameson's Irish Pub

• United States
• Restaurants

• Front of House Manager

  • May 2008 - Mar 2010

  Jameson’s Irish Pub – Calgary, AlbertaServed as a mentor to junior team members.Developed training and supervised the path of new employees to become team assets.Promoted company wide events while developing relationships with related industries.Responsible for daily cash balances and inventory control. Jameson’s Irish Pub – Calgary, AlbertaServed as a mentor to junior team members.Developed training and supervised the path of new employees to become team assets.Promoted company wide events while developing relationships with related industries.Responsible for daily cash balances and inventory control.