AIC Training Supervisor

• Mar 2023 - Present

Plan, schedule, direct, and supervise the facility training of assigned AIC personnelSupervise and conduct classroom and self-study trainingDevelop local course material, training aids, and control scenarios to supplement and enhance the FTPEvaluate and analyze the capabilities and progress of the AIC personnel assigned to that facilityMaintain training recordsEnsure the position qualification of traineesPosition Qualify (PQ) traineesRecommend to the AIC Facility Chief those controllers who require proficiency or remedial training. The Training Supervisor bases his/her recommendations on both personal observations and shift leader (SL) commentsAdminister biennial written exams and conduct skill evaluationsReport to the site manager on status of trainee progression Show less

Air Traffic Controller

• Jun 2022 - Mar 2023

Airspace Information Center (AIC) Specialist

Operations Supervisor II

• Oct 2020 - Sep 2021

• Assist in development and execution of an operation profit plan that includes: • Revenue retention & growth • Cost of operations • Growth objectives • Productivity standards • Capital requirements • Personnel needed • Ensure Branch profit margins are met • Follow and promote internal audit requirements • Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees. • Investigate accidents and prepare necessary paperwork. • Ensure route observations are completed on a routine basis. • Schedule, plan, and conduct safety meetings (monthly). • Ensure proper supply and usage of all safety equipment. Show less

Route Supervisor

• Mar 2020 - Oct 2020

• Provide day-to-day supervision and support to drivers and laborers • Oversee employee needs to include coaching, training, evaluating employee performance, and disciplinary action; provide input into hiring, terminations, compensation, and promotion decisions • Manage daily crew out and end-of-day debrief process, capturing and communicating key service, safety, equipment, and performance issues • Organize and schedule all necessary resources required to accomplish activities to include monitoring drive time and coordinating daily operational needs • Follow-up on daily route assignments to ensure customers have been serviced according to Company standards and service agreements • Visit customer sites to evaluate and resolve safety issues, seek service alternatives where appropriate; ensure set- up errors and missed pick-ups are reported and resolved appropriately • Partner with management and functional groups to resolve employee relations and labor relation issues Show less

Route Logistics Supervisor

• Nov 2018 - Mar 2020

Dispatch Supervisor

• Jan 2017 - Nov 2018

 Supervised 24 individuals including a Lead Dispatcher to perform daily duties, addressed employee issues, and approved time cards weekly  Improved overall dispatch performance which lead to the area achieving Company Citation for Customer Service.  Reduced Haul or Calls and ensured customers were serviced or issues addressed in a timely manner while driver was on site.  Conducted Observations on dispatchers and routers to continually find opportunities to improve the business.  Ensured continuity of 15 hauling districts end of day reports that recorded daily trips, carryovers, or any other issues that arise.  Facilitated 15 different Capacity Calls daily to ensure Centralized dispatch and the sites are communicating.  Worked with sales and lead Customer Experience calls to discuss how we can improve relationships between our departments and others. Show less

Shift Supervisor

• Jan 2016 - Jan 2017

Supervised, mentored, and counseled 5 junior personnel. Performed duties such as providing on-the-job training for newly assigned controllers and conducted position qualifications as directed by the Facility Chief. Set the performance standards for subordinates and made formal appraisals of their work performance. Counseled subordinates and discussed formal and informal performance discrepancies and initiated disciplinary actions as needed .Created a safety orientated environment for the facility personnel in accordance with OSHA and Army safety policies. Made sure the controllers maintained the big picture of the airfield in order to keep ground and flight personnel safe. I maintained and safe-guarded facility logs and records. Show less

Team Lead

• Jan 2015 - Dec 2015

Managed a tactical Air Traffic Control System section. Oversaw my team prepare for unit exercises by inventorying and packing rations, fuel, and water to last the entirety of the field exercise. Exercised technical and administrative supervision over subordinate workers as the Air Traffic Control System's vehicle tactical commander and Team Lead. Oversaw the daily, monthly, and quarterly preventive maintenance checks and services of the vehicle and Air Traffic Control equipment. During this time I also led the on-the-job training of setting up the system to standard and enforced safety policies. Show less

Facilities Supervisor

• Apr 2014 - Dec 2014

Oversaw the operations of the Air Traffic Control Tower and attached facilities which included a crash response team consisting of over 15 personnel collectively. Ensured the facility operated according to Federal Aviation Administrative and US Army regulations and policies. Planned the use of subordinate workers, equipment, facilities, and materials based on workload projections on a monthly basis. Established deadlines, priorities, and work sequences, in accordance with general work schedules, facility training program, and policies established by higher-level supervisors. Determined the number and types of workers needed to accomplish mission essential tasks. Show less

Training Supervisor

• Jun 2013 - Apr 2014

Conducted student training of over 10 Soldiers involving all aspect of Air Traffic Control responsibilities, operations, and procedures. Trained my controllers by developing, maintaining, and administering standardized Air Traffic Control (ATC) training programs. Frequently interpreted established Department of Defense, Federal Aviation Administration, International Civil Aviation Organization, Air Traffic Services Command, and United States Army Aviation Center procedures and precedents. Conducted monthly training to ensure that tower personnel remained proficient. Received commendable ratings based on training records and overall facility training during a Batallion level Quality Assurance inspection. Show less

Shift Supervisor

• Jan 2012 - Jun 2013

Was responsible to the facility chief for the efficiency of facility operations. As the shift supervisor of 4 personnel I received and interpreted oral and written instructions and procedures from higher level supervisors and effectively relayed the information to subordinates. Reviewed work of my subordinates and ensured their adherence to guidelines and procedures. Performed work accurately, in a timely manner, and without accidents with little to none supervision. Served as the tower's safety NCO and adhered to OSHA and Army safety policies. Show less

Supply Chain Manager

• Oct 2009 - Dec 2011

Created 20FT MILVAN load plans to ensure storage space, item locations, determined organization and arrangement of equipment. Screened and identified shipping and receiving documents for discrepancies, and directs shipments to shipping or storage areas. Packed containers properly ensuring they were able to pass US Customs inspections and adhered to international shipping procedures. Prepared and verified shipping documents for correct safety and destination coding, classifications, and/or hazardous material handling criteria during a relief in place/transfer of authority. Ensured that all equipment was accounted for and conducted layouts with Unit Commander. Conducted monthly checks of property books and ensured any discrepancies were properly documented and sent to the Brigade Property Book Officer. Show less

Air Traffic Control Specialist

• Mar 2007 - Oct 2011

Ensured for the safe, orderly, and expeditious flow of air traffic. Performed work accurately, in a timely manner, and without accidents. Ensures work area is neat and clean in support of a safe work environment. Maintained facility records and logs. Ensured other members of shift adhered to safety policies and proper management of air traffic services.