Property Manager

• Jun 2022 - Present

Property Manager

• Mar 2020 - Mar 2022

Community Manager

• Jul 2017 - Jan 2019

• Managed daily operations of 42-story luxury high-rise building (325 apartments and 19 retail spaces) in Downtown Chicago to achieve established budgeted financial and operational goals. • Led a team of 4 office employees, 5 union maintenance employees, and 4 third-party contracted concierge. • Facilitated $155MM disposition and acquisition of the property, as both the seller and buyer utilized Greystar’s management services • Managed daily operations of 42-story luxury high-rise building (325 apartments and 19 retail spaces) in Downtown Chicago to achieve established budgeted financial and operational goals. • Led a team of 4 office employees, 5 union maintenance employees, and 4 third-party contracted concierge. • Facilitated $155MM disposition and acquisition of the property, as both the seller and buyer utilized Greystar’s management services

Real Estate Broker

• Jun 2016 - Aug 2017

• Provide clients a positive and memorable real estate experience by working as a knowledgeable real estate broker for the largest independent locally owned real estate services company within Chicagoland. • Work with sellers to develop a strategic and competitive approach to market their home at the most compelling price, with the goal to sell in the shortest amount of time and with the least inconvenience. • Work with buyers to secure the right home and negotiate the best price and terms possible. • Manage each real estate transaction from start to close by partnering with lenders, attorneys, title companies, home inspectors, and appraisers. Show less

District Manager

• Feb 2016 - May 2016

• Managed Chicago portfolio of 110+ individually owned rental units, including all new lease and lease renewal activities; also developed comprehensive marketing plans to target and acquire new owner clients in order to grow existing portfolio within assigned geographic territory. • Maintained financial and physical integrity of assigned portfolio of rental properties through coordination of capital improvements, scheduling of regular maintenance activities, partnering with vendors to prepare units for new client move-in, and completing home inspections according to lease agreements. • Facilitated real estate transactions, including property purchases and dispositions within designated district, including some successful conversions of renters (tenants) to property owners. Show less

Community Manager

• Apr 2013 - Nov 2014

• Managed 229-unit premier downtown high-rise. • After successfully building an effective operating budget, showing strong net operating income results, regularly receiving positive resident feedback, and motivating/supervising/training team of 6 direct reports, offered promotion to new lease-up of boutique luxury residential community in Addison, TX. • Managed 229-unit premier downtown high-rise. • After successfully building an effective operating budget, showing strong net operating income results, regularly receiving positive resident feedback, and motivating/supervising/training team of 6 direct reports, offered promotion to new lease-up of boutique luxury residential community in Addison, TX.

Community Manager

• Apr 2005 - Mar 2013

• Directly managed all aspects of assigned property’s operations, including: financial performance, sales activities, leasing administration, preventative and responsive maintenance initiatives, resident satisfaction and retention, and development of an engaged and productive team (office and maintenance). • Implemented strategies to meet and exceed monthly, quarterly, and annual operational and leasing goals, through extensive analysis of performance metrics, regular review of changing market conditions, and operating budget development followed by variance reviews and refined forecasts; effectively maximized operating performance at assigned locations. • Successfully managed community acquisition (2009, $22.5MM) & community disposition (2012, $39.5MM). • Throughout time in role, held position at apartment communities in: Cupertino, CA (2012 to 2013, 311 units, 9 direct reports); Tempe, AZ (2011 to 2012, 408 units, 9 direct reports); Peoria, AZ (2010 to 2011, 209 units, 6 direct reports); and Flower Mound, TX (2009 to 2010, 222 units, 6 direct reports Show less

Assistant Front Office Manager

• Mar 2003 - Apr 2005

• Assisted in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. • Participated in hiring, training, & payroll management for front office team (5) & bellmen/valet associates (3). • Assisted in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. • Participated in hiring, training, & payroll management for front office team (5) & bellmen/valet associates (3).

Guest Services Manager

• Apr 1998 - Jan 2003

• Recruited, trained, and managed large team of guest service associates (25 bellmen & 25 valet attendants). • Coordinated all guest service activities for convention meetings, including group luggage drops, gift deliveries, event valet parking, and hotel guest self-park. • Actively participated in all pre-convention meetings to ensure events ran smoothly and seamlessly. • Recruited, trained, and managed large team of guest service associates (25 bellmen & 25 valet attendants). • Coordinated all guest service activities for convention meetings, including group luggage drops, gift deliveries, event valet parking, and hotel guest self-park. • Actively participated in all pre-convention meetings to ensure events ran smoothly and seamlessly.