IT Consultant

• Oct 2023 - Present

Independent Contractor

• Feb 2020 - Nov 2023

Logistics Account Manager

• Jul 2017 - Oct 2020

- Provide clients with the most professional and reliable logistics and transportation services. - Work with shippers, receivers, customers and drivers to efficiently move product to the required destinations, while efficiently reducing the cost of transportation for the client. - Manage the daily operations and logistics for each load from beginning to end. - Negotiating the cost of transportation with customers and the market to reduce the overall spending while in a competitive… Show more - Provide clients with the most professional and reliable logistics and transportation services. - Work with shippers, receivers, customers and drivers to efficiently move product to the required destinations, while efficiently reducing the cost of transportation for the client. - Manage the daily operations and logistics for each load from beginning to end. - Negotiating the cost of transportation with customers and the market to reduce the overall spending while in a competitive industry. - Provide 24/7 customer service to guarantee clients a premium service, no matter the time, day or situation. - Handle the necessary paperwork and data entry requirements. - Proven problem solving skills with the ability to professionally handle situations that arise. - Provide daily updates to clients and accommodating all special requests and requirements. - Provide ethical, dependable and professional transportation services to clients and their customers. - Detail oriented to give customers a complete insight from start to finish. - Upholding all commitments to clients and fulfilling the agreed upon services between the customer and our company with respect and compliance to all laws and requirements. Show less - Provide clients with the most professional and reliable logistics and transportation services. - Work with shippers, receivers, customers and drivers to efficiently move product to the required destinations, while efficiently reducing the cost of transportation for the client. - Manage the daily operations and logistics for each load from beginning to end. - Negotiating the cost of transportation with customers and the market to reduce the overall spending while in a competitive… Show more - Provide clients with the most professional and reliable logistics and transportation services. - Work with shippers, receivers, customers and drivers to efficiently move product to the required destinations, while efficiently reducing the cost of transportation for the client. - Manage the daily operations and logistics for each load from beginning to end. - Negotiating the cost of transportation with customers and the market to reduce the overall spending while in a competitive industry. - Provide 24/7 customer service to guarantee clients a premium service, no matter the time, day or situation. - Handle the necessary paperwork and data entry requirements. - Proven problem solving skills with the ability to professionally handle situations that arise. - Provide daily updates to clients and accommodating all special requests and requirements. - Provide ethical, dependable and professional transportation services to clients and their customers. - Detail oriented to give customers a complete insight from start to finish. - Upholding all commitments to clients and fulfilling the agreed upon services between the customer and our company with respect and compliance to all laws and requirements. Show less

Sales Expert

• Nov 2010 - Jun 2013

Top sales and product expert within store, as well as top sales expert worldwide. Assisted customers in the purchasing process by providing advanced product knowledge and professional recommendations for their needs.Performed assistant managerial duties to support management team and learn new management skills. Developed and implemented new store initiatives to allow both customers and employees to have an overall exceptional experience with each interaction. Worked directly with management… Show more Top sales and product expert within store, as well as top sales expert worldwide. Assisted customers in the purchasing process by providing advanced product knowledge and professional recommendations for their needs.Performed assistant managerial duties to support management team and learn new management skills. Developed and implemented new store initiatives to allow both customers and employees to have an overall exceptional experience with each interaction. Worked directly with management during store events to provide customers service and support efficiently. Provided assistance to technical support team as an asset to relieve workload during busy times. Certified on all Apple hardware and software for training assistance, diagnostics and repairing of iOS and MacOS products. Performed hiring interviews alongside of management staff, as well as lead new hire training for all new employees region wide with other training members. Provided customer support during negative situations to help diffuse situations and provide the customer with the best service that was available in regards to the issue at hand. Worked with all departments within retail store to provide our customers the most efficient, knowledgeable and great experience in all aspects of our store. Show less Top sales and product expert within store, as well as top sales expert worldwide. Assisted customers in the purchasing process by providing advanced product knowledge and professional recommendations for their needs.Performed assistant managerial duties to support management team and learn new management skills. Developed and implemented new store initiatives to allow both customers and employees to have an overall exceptional experience with each interaction. Worked directly with management… Show more Top sales and product expert within store, as well as top sales expert worldwide. Assisted customers in the purchasing process by providing advanced product knowledge and professional recommendations for their needs.Performed assistant managerial duties to support management team and learn new management skills. Developed and implemented new store initiatives to allow both customers and employees to have an overall exceptional experience with each interaction. Worked directly with management during store events to provide customers service and support efficiently. Provided assistance to technical support team as an asset to relieve workload during busy times. Certified on all Apple hardware and software for training assistance, diagnostics and repairing of iOS and MacOS products. Performed hiring interviews alongside of management staff, as well as lead new hire training for all new employees region wide with other training members. Provided customer support during negative situations to help diffuse situations and provide the customer with the best service that was available in regards to the issue at hand. Worked with all departments within retail store to provide our customers the most efficient, knowledgeable and great experience in all aspects of our store. Show less