Experience

University Information Technology Services at IU

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• TCC Consultant

  • Jan 2022 - Present

  Helped faculty, staff, and students of Indiana University resolve any IT related issues Trained new employees on procedures and how to properly documentation to report issues with campus technology Resolved issues with other departments and consultants in the Technology Center Consultant Group using ServiceNow Inspected, reported, and maintained issues with computers across campus Received Consultant of the Month and Consultant of the Semester Helped faculty, staff, and students of Indiana University resolve any IT related issues Trained new employees on procedures and how to properly documentation to report issues with campus technology Resolved issues with other departments and consultants in the Technology Center Consultant Group using ServiceNow Inspected, reported, and maintained issues with computers across campus Received Consultant of the Month and Consultant of the Semester



iD Tech Camps

• United States
• Education Management
• 300 - 400 Employee

• Instructor & Lead Instructor

  • Jun 2022 - Aug 2022

  Taught the basics of Java, programming and debugging to kids ages 8-17 for 7 weeks Helped other instructors with resolving issues with kids, or technology, and helping other instructors with ideas for instruction Worked to create safe learning environment for the kids to learn the basics of coding and to be able to develop friendships Analyzed improvements and making sure parental satisfaction with Director, Assistant Director and other Lead Instructor Promoted from Instructor to Lead Instructor after 2 weeks of the camp Show less



IU Catering

• Spain
• Restaurants

• Team Lead

  • Sep 2019 - Jan 2022

  Trained and supervised new servers on how to set up new events, help clients and guest during events, and cleaning and organizing after events Led a team of up to 20 servers during events to serve, refill, and meet guests needs during events, while coordinating with the individual in charge of the event. Led and served events for Indiana University’s VIPs such as the IU President McRobbie and President Whitten, the IU Board of Directors, and other VIPs including Glenn Close Resolved communication issues and ensured guest satisfaction at every event Show less



JayC

• Germany
• Museums, Historical Sites, and Zoos

• Sales Associate

  • May 2020 - Aug 2020

  I worked as a Sales associate in the meat department. I stocked shelves, helped customers choose the right types of meat or other substitutes for recipes and find what they were looking for. I cleaned an maintained equipment, our preparation area, and our meat counter and shelves. I worked as a Sales associate in the meat department. I stocked shelves, helped customers choose the right types of meat or other substitutes for recipes and find what they were looking for. I cleaned an maintained equipment, our preparation area, and our meat counter and shelves.