Experience

Buxcon Sheet Metal, Inc.

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Oct 2020 - Present



Kovet Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Operations Manager

  • Oct 2014 - Jul 2020

  Hired to review, analyze, recommend, and implement operational improvements, increasing operational efficiency and revenue growth.• Established systems specifications and objectives, based on business requirements and cost effectiveness, and provided recommendations to stakeholders.• Developed roadmap to define project objectives, timelines, and milestones. Directed activities and initiatives achieved regulatory compliance, fostered good manufacturing practices and met component quality standards.• Established day-to-day operations focused on attainment of key business metrics, and continuous improvement initiatives. Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, customer relationships, global logistics, and import/export.• Managed global logistics, and import/export process. Ensured compliance with US and foreign government laws and regulations. Expedited the flow of traffic to/from foreign destinations, including customs documentation and transportation.• Managed vendors by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.• Implemented preventative maintenance protocol to reduce downtime and line shutdown or production delays.• Built customer experience protocol. Created relationships by responding to inquiries, identifying and assessing client needs. Problem solving, provided appropriate solutions and alternatives within appropriate time-frames, and followed up to achieve resolutions.

• Sales Operations Manager

  • Oct 2014 - Jul 2020



AMERICAN CONTRACT SEATING DE MEXICO, S. DE R.L. DE C.V.

• Furniture and Home Furnishings Manufacturing

• Sales Specialist

  • Nov 2012 - Oct 2014

  Worked with sales team to cultivate and maintain strong business relationships with clients and sales representatives to increase overall experience, satisfaction, and retention rates.• Developed and implemented product strategies for filling market gaps and driving consistent sales, namely in the cruise ship industry.• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships. • Assessed inventory and delivery needs, optimized strategies to meet customer and time demands placed on dry dock installations. Recommended accurate an effective logistics solution to customers after identifying problems. • Collaborate with cross functional teams to design enhanced testing solutions, prioritize tasks, managing milestones, catalog, production timelines, budget approval, and product inventory.



NLP

• Project Manager

  • Jul 2009 - Nov 2012

  Planned and oversaw projects to ensure completed in a timely fashion and within budget. Designated resources, prepared budgets, monitored progress, and communicated to key stakeholders.• Worked closely with Product Development, and Manufacturing teams in prototyping and developing furniture for prominent furniture manufacturers.• Calculated correct costs for project specific goods and services by gathering information from team members, sub-contractors, and vendors. Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.• Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.