Search Specialist

• May 2019 - Present

Social Media Consultant

• Jun 2018 - Present

Kiosk Manager

• Feb 2017 - Present

~ Set appropriate goals and objectives to ensure that the most important tasks are completed first.~ Anticipate barriers to progress and take appropriate action ~ Focus on understanding customer needs and expectations to achieve greater sales results~ Anticipate sales opportunities and challenges and take appropriate action~ Results driven with the ability to drive sales and meet goals~ Set and communicate clear performance expectations to all associates~ Coach and counsel associates to ensure they have the skills they need to successful~ Provide ongoing reinforcing feedback and consistently provide constructive feedback ~ Use knowledge and experience to understand issues and choose the best course of action~ Gather and analyze relevant information and take appropriate action~ Proactively identify workforce needs ~ Recruit superior talent into the organization~ Train new hires to ensure they have the tools needed to be knowledgable and confident

W.S.E.

• Jun 2014 - Feb 2017

• Operate retail kiosks and online sales activities • Deliver high-value products and services for the leading wireless carriers• Meeting and/or exceeding fixed sales goals to ensure the success of our district• Promoting new and current smart phones and rate plans associated with each carrier• Building trust, credibility, and rapport with each interaction through our GUESTS method

Social Media Coordinator

• Sep 2018 - Jul 2019

Marketing & Communications Intern

• Feb 2017 - Aug 2017

• Planned and directed marketing, branding and communications for the Village• Conducted various marketing campaigns: Business Thrives In Lisle & Inspired Dining• Managed special projects including the production of various video campaigns for the Village• Acted as a liaison to local business owners and the Village, French Market, & Special Events Committee• Assisted with other emergency management related activities including the creation of an Emergency Management committee with members of the community • Meet & interview local businesses • Collaborate with department heads to create an updated Business Resource Guide for new business owners

Brand Representative

• Jul 2011 - May 2014

• Worked collaboratively with sales associates and customers • Updated and coordinated new marketing campaigns within the store• Organized inventory and managed incoming deliveries • Assisted senior staff with day-to-day operations • Worked collaboratively with sales associates and customers • Updated and coordinated new marketing campaigns within the store• Organized inventory and managed incoming deliveries • Assisted senior staff with day-to-day operations

Event Promoter

• Jan 2013 - May 2013

• Participated in management of social media content and monitored attendee information• Worked with outside organization to help coordinate material for the event• Developed highly effective ad campaigns that aggressively promoted the event• Coordinated with other promoters to improve and reach out to target market • Participated in management of social media content and monitored attendee information• Worked with outside organization to help coordinate material for the event• Developed highly effective ad campaigns that aggressively promoted the event• Coordinated with other promoters to improve and reach out to target market