Plant Operator

• Jul 2020 - Present

Operating various processes in the BOS steel making process, including weighing liquid iron to 0.1% accuracy, removing sulfur through magnesium, lime injection and skimming process. I am also responsible for the maintenance of steel ladles during use, including refractory monitoring, slide gate maintenance, and replacement of nozzle refractory. Operating various processes in the BOS steel making process, including weighing liquid iron to 0.1% accuracy, removing sulfur through magnesium, lime injection and skimming process. I am also responsible for the maintenance of steel ladles during use, including refractory monitoring, slide gate maintenance, and replacement of nozzle refractory.

Level 1 IT Techician

• May 2020 - Jul 2020

Customer Advisor

• Nov 2019 - May 2020

o Advise customers of latest devices and Telstra offers o Effectively use both Telstra’s Consumer and Business systems as well as frequently contacted the premise support to assist with issues. o Make customers aware of the implications of products and their associated contracts. o Consistently meet KPI targets as well as Store and Personal sales targets. o Assist older and less experienced customers with all areas of Telstra products including prepaid mobiles and mobile broadband devices. o Consistently assisted customers with troubleshooting and technical support. o Recontacted customers following sales to ensure the product was to their needs and to reassure store support o Ensure customer requested products were ordered and arranged customer collection or postage o Maintained relevant internal Telstra training; Complaints, sensitive topics, cultural awareness, acceptable sales practices, Telstra’s customer experience. Show less

Junior Draftsman

• Jul 2019 - Nov 2019

o Maintained increased production levels during the production managers leave o Adhered to company policy regarding processes, document control and customer engagement. o Worked primarily independently, seeking assistance for unclear details. o Creating technical drawings of products to be produced in a prompt manor o Programming a Laser cutter, ensuring tool paths for minimal possibility for collision. o Maintaining a complex part database, ensuring custom parts were not overwritten with stock parts and configurations. o Modifying technical drawings in line with design changes and customer requests o Using remaining sheet metal effectively, minimising wastage Show less

technical drawing officer

• Feb 2019 - Jun 2019

o Converting customer PDF drawings to DXF format for Laser cutting by recreating CAD drawings o Creating Large quantities of drawings for tendering processes. o Creating technical drawings from Solidworks models o Modifying customer supplied DXF drawings for Brake Press operator convenience and suitability for folding o Creating PDF formats of drawings for ease of customer Viewing o Email and Phone relations with customers to ensure that drawings are correct and parts are delivered as expected. o Quoting customer orders o Optimal nesting and sheet cost percentage pricing o Processing customer orders o Creating part nests to achieve optimal spacing and minimising material wastage Show less

fill associate

• Apr 2018 - Jan 2019

NIGHT FILL o Stocking and refilling shelves o Stock management o high quality store presentation o working unaided HARD GOODS ASSOCIATE o Customer relations o Sales o Incoming and outgoing Phone calls Customers and other stores for stock o Ticketing NIGHT FILL o Stocking and refilling shelves o Stock management o high quality store presentation o working unaided HARD GOODS ASSOCIATE o Customer relations o Sales o Incoming and outgoing Phone calls Customers and other stores for stock o Ticketing

Fill Associate

• Sep 2017 - Jan 2018

• As above • Checkout o Customer service o EFTPOS and cash handling o Bag packing o Stock retention methods • Home entertainment o Product knowledge o Technical skills for products o Brief troubleshooting o Photo development o Printable media • As above • Checkout o Customer service o EFTPOS and cash handling o Bag packing o Stock retention methods • Home entertainment o Product knowledge o Technical skills for products o Brief troubleshooting o Photo development o Printable media

cashier & fuel attendant

• Nov 2012 - Sep 2017

• Cashier and fuel attendant • POS, cash, EFTPOS and specialised cards such as Mogas and Motorpass • Stock filling • Presentation • General cleaning duties • Light kitchen duties • Cashier and fuel attendant • POS, cash, EFTPOS and specialised cards such as Mogas and Motorpass • Stock filling • Presentation • General cleaning duties • Light kitchen duties