Joshua Pillai
National Account Manager & Regional Sales Manager / MBA Business School Netherlands at AVI Limited- Claim this Profile
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Bio
Experience
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AVI Limited
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South Africa
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Manufacturing
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700 & Above Employee
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National Account Manager & Regional Sales Manager / MBA Business School Netherlands
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Oct 2021 - Present
Manage the business objectives of Account with full responsibility for P&L by overseeing and assisting regional managers in increasing sales and profitability. Responsible for cultivating and retaining strong relationships with the regional and national stake holders Internally and Externally.
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Regional Sales & Key Account Manager / Member Of The Transformation Committee
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Jul 2018 - Oct 2021
KEY PERFORMANCE AREAS:To ensure delivery of strategic channel plans and operational objectives through effective management of the Indigo Brands Sub Unit in order to achieve both sales and profitKey responsibilities and deliverable:Effective management of sales operations•Driving Operations efficiencies and expectations.•Monitor, review and communicate point of purchase standards within trade and conduct regular trade visits to ensure standards through brand objectives. •Ensure sales team adheres to parameters. •Consult with relevant stakeholders to establish operational complexities utilizing automated sales force app and trackers.•Continuously drive innovative thinking in line with market and client trends utilizing latest market analytics.Effective key account management:•Ensure sales team execute customer and brand plans focusing on listing, promotions, deals and pricing, whilst building strong trade relationships. Effective stakeholder engagement and management:•Actively build, maintain and grow strong relationships while working to align Customer and Brand objectives with business plans. •Schedule and attend regular meetings to update ROM, and review plans to optimize processes.Effective management of achievement of operational objectives:•Regularly analyse relevant data to ensure objectives are met with sales and distribution target. •Formulate plans to address identified gaps to meet objectives.Effective leadership and team management:•Through effective inspirational and practical leadership, facilitate the creation of accountable, full service teams who understand and strive to meet the needs of Indigo Brands subsidiary objectives. •Create and encourage a culture focusing on delivery of objectives. •Continually inspire, motivate and develop people to understand what is expected of them (co-create a team / organisational culture of high accountability). Take full accountability for performance of all indirect reports. Show less
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Sales Operations Manager
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Jan 2018 - Jun 2018
MAIN PURPOSE OF THE JOB- Responsible for sales and margin contribution- Coach and train field staff to execute business unit brand and sales strategy- Coach and train field staff to protect margins by offering the best basket mix in line with company strategy- Strategically align brand strategy with field marketing objectives in order to achieve maximum market share and penetration- To grow Regional value / volume and distribution in line with Indigo Field Sales objectives via:- Development and implementation of regional sales plans to deliver the stated business unit objectives for the fiscal.- Leadership of the interface with regional customer operational management and key regional Independent customers.- Interface with AVI Field Marketing regional management to ensure optimal implementation of Indigo Strategy.- Representation of Indigo’s interests with AVI Field Marketing.KEY PERFORMANCE AREAS:- Achievement of regional sales results, both sales and profit.- Achievement of regional sales results in margins - Develop and maintain customer relationships with all regional customers, both Wholesale and Grocery operational management & key independent customers- Interface with regional AVI Field Marketing- Ensure that AVI Field Marketing are properly briefed and equipped to deliver the required operational results in store Show less
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National Channel Manager PnP & Boxer
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Nov 2015 - Dec 2017
• Responsible for total P&L• Budgeting, Trade Terms, Trade Spend, Forecasting, Joint Business Venturing• Total accountability for Top line and bottom line margin and spend• Deliver the Marketing and Sales Plan• Manage pricing and profitability of all products.• Manage business within budgets.• Deliver financial performance budgets (Invoiced sales, Net Sales, DSO's, Discount Reductions, Forecast Accuracy and Credit Note Reduction)• Develop annual account strategies and plans to ensure the achievement of company objectives.• Approve and evaluate special trade promotional requests (with field marketing).• Allocate and manage National Trade Co-Operative advertising budgets.• Maintain a close liaison with the Regional Sales teams to influence turnover with strategic management of brand.• Analyse performance of National account and implement plans to rectify weaknesses and capitalize on opportunities• Conduct business reviews on a monthly basis.• Negotiate and implement annual Partnership Agreements with National Account including trade discounts, Rebates and targets. Show less
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3M
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Key Account Executive (Shoprite; PnP; Spar; Independent Cash & Carry; Buying Groups)
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Jun 2004 - Oct 2015
Jun 12 – Oct 15 PnP & Spar - NationalMay 07 – Jun 12 Shoprite - Regional & Mass-cash (Cambridge & Shield) - NationalMay 07 – Oct 15 Wholesale & Independents Cash and Carry - National• Delivery of Top-line sales and bottom line margin• Deliver financial performance budgets (Invoiced sales, Net Sales, DSO's, Discount Reductions, • Forecast Accuracy and Credit Note Reduction)• Develop annual account strategies and plans to ensure the achievement of company objectives.• Managing the companies pricing policy with designated accounts.• Approve and evaluate special trade promotional requests.• Manage Trade Co-Operative advertising budgets.• Maintain a close liaison with the Sales and Marketing teams.• Analyse performance of National accounts and implement plans to rectify weaknesses and capitalize on opportunities• Conduct business reviews.• Negotiate and implement annual Partnership Agreements with all National Accounts including trade discounts, Rebates and targets. Show less
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Credit Control Supervisor
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Jun 2004 - Sep 2009
Direct reports: 4 x Senior Credit controllers Sales 2 x Credit controllers 1 x Admin assistant4 x Data • 4 x Senior Credit controllers Sales 2 x Credit controllers 1 x Admin assistant4 x Data capturers• Manage staff and delegate accordingly• Maintain Practices, policies and procedures regarding credit granting and credit limits are adhered to • Guide staff in understanding that credit is a measure of the ability of an individual / business to obtain present values• Call on customers to sort out problem accounts and at the same time building customer relationships• Guide controllers with given targets and objectives. These are measurable and ensure they understand how overdue accounts effect company objectives • Close off debtors on month end and run all necessary reports• Attend all Legal work, liaison with attorneys• Manage bad debt write off and submit quarterly reports to ST Paul• Liaise with Liquidators – completion of all claim forms• Initiate invoice complaint enquiries and liaise closely with Customer service manager • Staff training and motivation Show less
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South African Institute of Management
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Johannesburg Area, South Africa
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Lecturer - Part time
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Jan 2006 - Dec 2008
- Lectured to second year students on credit management, human resource management and business management - Developed and moderated examinations. - Researched on credit management within the credit industry. - Lectured to second year students on credit management, human resource management and business management - Developed and moderated examinations. - Researched on credit management within the credit industry.
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Afrox Healthcare - Direct Medicines
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Johannesburg Area, South Africa
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Credit Control Supervisor
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Jan 1995 - May 2004
Direct Reports: 13 x Credit Control Specialists • Formed a team of three Supervisors • Managed specialist who undertook credit control of high risk customer dealing with chronic ailments • Manage staff and delegate accordingly • Maintain Practices, policies and procedures regarding credit granting and credit limits are adhered to • Mentor staff in understand that credit is a measure of the ability of an individual / business to obtain present values • Call on customers to sort out problem accounts and at the same time building customer relationships • Guidance of all controllers with given targets and objectives. These are measurable and ensure they understand how overdue accounts effect company objectives • Close off debtors on month end and run all necessary reports Show less
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Education
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MBA - Business School Netherlands
Master of Business Administration (M.B.A.), Marketing, Strategy, HR, Finance, Operations, International Management -
South African Institute of Management
Advanced Diploma, Business Management -
Professional business school
Certificate, South Africa Credit Law -
Liverpool secondary
High School, Matric