Joshua Pilger
Information Security Analyst at SwitchThink Solutions- Claim this Profile
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English -
Topline Score
Bio
Credentials
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IBM Cybersecurity Analyst Professional Certificate
CourseraSep, 2020- Nov, 2024 -
Payment Card Industry Professional (PCIP)
PCI Security Standards CouncilMay, 2023- Nov, 2024 -
CompTIA CySA+ ce Certification
CompTIAOct, 2022- Nov, 2024 -
CompTIA Security Analytics Professional – CSAP Stackable Certification
CompTIAOct, 2022- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAJun, 2021- Nov, 2024 -
Comptia A+
CompTIAMar, 2018- Nov, 2024 -
AdvancedMD PM EHR Certification
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Experience
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SwitchThink Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Security Analyst
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Apr 2022 - Present
Monitor and proactively search for indicators of comprise within the environment. Investigate findings inaccordance with incident response plan. Support technical implementation efforts in support of security projects while demonstrating the abilityto solve technical challenges. Maintain protections through the use of firewalls, intrusion detection, virus protection, data encryption,and other security solutions. Manage issues / exceptions efficiently and communicates status and resolution action plans to ITManagement. Utilizing test tools to determine system and network vulnerabilities through internal and external penetration tests. Recommend security enhancements to management or senior IT staff. Educating users when they need to install or learn about new security products and procedures. Update job knowledge by participating in educational opportunities; reading professional publications;maintaining personal networks; participating in professional organizations. Show less
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AEA Federal Credit Union
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United States
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Banking
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1 - 100 Employee
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Systems Engineer
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Oct 2021 - Apr 2022
Responsible for design, documentation, and implementation of information systems supporting business applications. Trains and mentors systems teams personnel on the maintenance of those systems.Responsible for the design, documentation, maintenance, and operation of data center and cloud infrastructure including virtualization computer, storage, and networking.Responsible for the design, documentation, maintenance, and operation of enterprise backup and recovery systems, including disaster recovery processes.Responsible for maintaining the effectiveness of security solutions, including firewalls and intrusion detection systems.Recommends strategies for improving the effectiveness and efficiency of existing systems. Research and test technology solutions to justify recommendations.Provides 2nd and 3rd level support and responds to emergency outages. Show less
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Systems Administrator
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Jul 2018 - Oct 2021
Responsible for the complete life-cycle management of a 100+ mixed server environment (Windows/Unix/Linux), ensuring SLA of 99% or better. Job duties included Tier 3 support, asset management and repair, systems deployment, infrastructure maintenance, backup and replication, automation, virtualization, networking, firewall, vulnerability and threat management, database, cloud services, and project management spanning two data centers and five branch locations. Special accomplishments include the design, development, and implementation of System Center Configuration Manager to replace multiple systems used to manage inventory, operating system deployment, patch management, remote management, and application/script deployment. Participated in leadership training provided by third party staff development company PeterBarronStark. Show less
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Yuma Union High School District
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United States
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Primary and Secondary Education
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400 - 500 Employee
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Field Technician
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Feb 2015 - Jun 2018
• Create and Deploy Images Routinely(MDT2012) For Student Labs, Staff and Faculty Desktops and Laptops • Manage workstation through Faronics Core Console for Anti-Virus, Power Save, and Deep Freeze • Manage Windows Server 2008 R2/Server 2012 primarily with software solutions such as: Microsoft Deployment Tools, Active Directory, Print Server, FTP Server. • Routinely Work with Active Directory, Creating GPOs, Managing users/computers OUs • Troubleshoot and Repair Hardware and Software issues for Staff and Students at the Kofa High School and Yuma High School campuses with an inventory of roughly 600 desktops/laptops and corresponding Printers, Document Cameras, and Projectors. • Provide knowledge of new and upcoming technology • Work routinely with Windows XP/Vista/7/8/10, iOS, Windows Server 2008, Windows Server 2012, Chrome OS • Network Troubleshooting • Project Management Show less
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Regional Center for Border Health
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Somerton, Arizona
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IT Specialist
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Mar 2014 - Jan 2015
• Aid in daily operation/repair of computers, printers, and all other electronic devices across four primary business locations. • Responsible for the routine maintenance of over 300 electronic devices requiring hardware, software, and network support/repairs as necessary. • Able to appreciate and understand the needs of a diverse work environment and adapt to provide the best solution for each user type. • Aid in daily operation/repair of computers, printers, and all other electronic devices across four primary business locations. • Responsible for the routine maintenance of over 300 electronic devices requiring hardware, software, and network support/repairs as necessary. • Able to appreciate and understand the needs of a diverse work environment and adapt to provide the best solution for each user type.
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Staples
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United States
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Retail Office Equipment
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700 & Above Employee
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Assistant Manager
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Apr 2011 - Mar 2014
• Responsible for the direct supervision of Staples Easy Tech repair and Copy center departments including sales dollars, profits and losses, customer satisfaction, and team supervision. Also second in command of total store activities. Managed a team of nineteen associates. • Responsible for the direct supervision of Staples Easy Tech repair and Copy center departments including sales dollars, profits and losses, customer satisfaction, and team supervision. Also second in command of total store activities. Managed a team of nineteen associates.
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Education
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2022 - 2024
Arizona State University
Business Administration (Information Security) -
2010 - 2011
Arizona Western College
Computer Information Systems, 3.1 GPA -
2008 - 2009
Arizona State University
Business Administration and Computer Information Systems, 3.01 GPA -
2004 - 2008
Yuma High School
3.6 GPA
Community
