Joshua Owusu
Order Manager at Macy's- Claim this Profile
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Bio
Experience
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Macy's
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Goodyear, Arizona, United States
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Order Manager
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Sep 2020 - Present
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Amazon Fulfillment Centre
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Phoenix, Arizona, United States
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Training Coordinator
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Feb 2020 - Jun 2020
Keep areas neat while working and return items to correct locations following demonstrations. Select and assign instructors to conduct training. Negotiate contracts with clients including desired training outcomes, fees, or expenses. Monitor, evaluate, or record training activities or program effectiveness. Present information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures. Develop alternative training methods if expected improvements are not seen. Coordinate recruitment and placement of training program participants. Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. Schedule classes based on the availability of classrooms, equipment, or instructors. Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts. Offer specific training programs to help workers maintain or improve job skills. Show less
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Portillo's
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Avondale, Arizona, United States
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Cook
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Jun 2019 - Feb 2020
Maintained all inventory and back stock, providing proper merchandise organization and distribution Served orders to customers at windows, counters, and tables Cooked/packaged orders precisely, working on several orders Listen for orders of P/A system, make food to order, stock work area, clean work area, deliver food to customers, preset-up Sanitize, Close, Open Prepared food items for customers, addressing any issues with orders or service Worked as a team member to produce and deliver high-quality food Maintain a professional and clean work environment Make drive-thru more efficient Communicated with other employees through the use of headset and walkie-talkie Show less
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Education
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Estrella Mountain Community College
Associate's degree, Business, Management, Marketing, and Related Support Services