Joshua Owens
Logistics Account Manager at ELITE Transit Solutions- Claim this Profile
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Bio
Credentials
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Mendix Rapid Developer
MendixMar, 2020- Nov, 2024
Experience
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ELITE Transit Solutions
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United States
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Logistics Account Manager
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2021 - Present
▪ Empowers the Development Team to remove impediments to deliver continuous value for key shareholders ▪ Introduces and encourages the team to explore healthy Agile development practices and Scrum frameworks ▪ Planned ceremonies, collaboration, communication, and conflict management, decreasing risk by 300%+ ▪ Helped the team to develop, capture, and analyze metrics to facilitate team improvements and boost morale ▪ Created and implemented engaging activities that lead to increased activity, better results, and improved trust ▪ Facilitates the execution and improvement of backlog refinement, improving YOY total revenue by $1M+ ▪ Works with the sales & development teams to help manage planning projects and decrease their pain points ▪ Spearheads internal team developments, mediates team conflicts, and encourages healthier team dynamics ▪ Organizes and facilitates sprint planning, daily stand-up meetings, retrospectives, and other Scrum meetings ▪ Manages multiple concurrent projects with stakeholders and oversees objectives and key results for owners ▪ Oversees full-scale project meetings & participates in communication meetings about new completion times ▪ Develops profitable relationships with clients and sales representatives as a CRM liaison to improve loyalty Show less
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Partnership Erie
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IT Services and IT Consulting
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1 - 100 Employee
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Project Assistant
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2020 - 2021
▪ Communicated effectively with new programmers, C-Level corporate clients, engineers, and all support staff ▪ Promoted and demonstrated transparency through healthy communications and data integrity at all levels ▪ Assisted in the coordination of operational issue resolution and coached a team of 30+ on best tech practices ▪ Promoted and demonstrated transparency through healthy communications and data integrity at all levels ▪ Achieved quality throughput and improved safety, resulting in zero injuries exceeding a 12-month period ▪ Appraised performance metrics, addressed guest complaints, and resolved internal issues among IT teams Show less
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Education
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Penn State Erie, The Behrend College
Bachelor of Science - BS, Management Information Systems, General -
Educational Development School of Real Estate
PA Realtor Pre-Licensing Courses