Branch Manager

• avr. 2021 - - aujourd’hui

Percussion Instructor/Coordinator

• mai 2012 - - aujourd’hui

As an Instructor my resposibilities include establishing a productive learning environment that focuses on the fundementals of percussion performance. Assesing the skills of the group and developing new ones to maintain competetive growth through the season. Making a fun and engaging team building experience for the young people of the organization.As a Coordinator my job was to establish an open communication between a staff of 3-5 instuctors that would support the growth of the program and accomplish the goals we have set for it's members.

Field Supervisor

• nov. 2011 - - aujourd’hui

This position is in developmental management. Over the term as Field Supervisor I've honed skills in planning and organization, technician training, treatment protocols, quality controls, inventory management, teamwork, coaching, and resolving customer concerns. All while being part of a dynamic team that achieved high customer service measurements. This position is in developmental management. Over the term as Field Supervisor I've honed skills in planning and organization, technician training, treatment protocols, quality controls, inventory management, teamwork, coaching, and resolving customer concerns. All while being part of a dynamic team that achieved high customer service measurements.

Service Manager

• juil. 2013 - avr. 2021

Build a team of engaged and passionate employees whose focus is on superior service to our customers.Plan and coordinate workflow, as well as oversee production goals with technicians are being achieved.Assist technicians with the maintenance of their equipment.Track and purchase inventory.Develop strategies with technicians for controlling pest issues and trouble shooting reoccurring problems.Provide quality control inspections so my team maintains a high level of service. Build a team of engaged and passionate employees whose focus is on superior service to our customers.Plan and coordinate workflow, as well as oversee production goals with technicians are being achieved.Assist technicians with the maintenance of their equipment.Track and purchase inventory.Develop strategies with technicians for controlling pest issues and trouble shooting reoccurring problems.Provide quality control inspections so my team maintains a high level of service.