Early Childhood Paraprofessional

• Apr 2022 - Present

Market Research Interviewer

• Sep 2021 - Aug 2022

Credit Collections Representative

• Apr 2016 - Jul 2021

*Contacts clients for credit updates from overlimit or delinquent card holders *Obtains additional contact information from other mediums *Detect and block possible fraud at an early stage to prevent further usage and reports such cases to the immediate supervisor *Receives and maintains requests for change of billing addresses and other contact information from cardholders *Escalates complaints on unposted/misposted payments, misposted transactions, none/late receipt of statements of accounts, unsuccessful debit arrangements, reversal of fees and charges, disputed transactions to responsible unit/department for appropriate action *Evaluates and recommends approval/disapproval of requests for waiver of charges and payment program options Show less

HR Recruitment Assistant

• Mar 2015 - Mar 2016

*Source out candidates for corporate and operation positions *Administers and scores tests for applicants *Conducts behavioural and competency-based interviews *Attends job fairs and other recruitment activities *Coordinates with Store Managers and Department heads *Coordinates with manpower agencies and headhunters *Maintains online job posting *Conducts background check for on boarding applicants *Monitors and consolidates applicants' pre-employment requirements prior on-boarding *Prepares on-boarding materials *Conducts exit interviews and assist out-going employees on their clearances *Employees performance appraisal Show less

HR Associate

• May 2014 - Mar 2015

*Source out candidates for corporate and operation positions *Administers and scores tests for applicants *Conducts behavioural and competency-based interviews *Attends job fairs and other recruitment activities *Coordinates with Branch Managers and Department heads *Source out candidates for corporate and operation positions *Administers and scores tests for applicants *Conducts behavioural and competency-based interviews *Attends job fairs and other recruitment activities *Coordinates with Branch Managers and Department heads