Experience

LogixCare, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Engineer

  • Feb 2023 - Present

  LogixCare is a managed service provider (MSP) that takes care of your IT infrastructure by outsourcing your IT department. We operate as an extension of your team by providing a shared expertise of several IT specialists. This way, you minimize investment into your own IT infrastructure and IT support. LogixCare is a managed service provider (MSP) that takes care of your IT infrastructure by outsourcing your IT department. We operate as an extension of your team by providing a shared expertise of several IT specialists. This way, you minimize investment into your own IT infrastructure and IT support.



Ocean City Systems LLC

• Miami, FL

• IT Consultant

  • Jun 2012 - Present

  Providing IT services to client accounts from initial client assessment to implementation, day to day support and maintenance. Currently managing users, Group policies, Firewalls, NAS backups, Anti-Virus software, patch/update management, and providing end user Office Support and all company software on both Apple and Windows machines. Provided multiple companies with professional websites, which featured web search optimization. Providing IT services to client accounts from initial client assessment to implementation, day to day support and maintenance. Currently managing users, Group policies, Firewalls, NAS backups, Anti-Virus software, patch/update management, and providing end user Office Support and all company software on both Apple and Windows machines. Provided multiple companies with professional websites, which featured web search optimization.



Act Now Technologies

• United States
• Computer and Network Security
• 1 - 100 Employee

• IT Help Desk Technician (MSP)

  • Dec 2019 - Mar 2023

  We provide Managed IT Services, Business Continuity, VoIP, and Cloud Services so that your business always runs smoothly. Each of these pieces are critical for security, maximum efficiency, and ultimately, increased profitability. Schedule an appointment to learn how our tools, processes, and services will send your productivity soaring without ever having to manage your technology. We provide Managed IT Services, Business Continuity, VoIP, and Cloud Services so that your business always runs smoothly. Each of these pieces are critical for security, maximum efficiency, and ultimately, increased profitability. Schedule an appointment to learn how our tools, processes, and services will send your productivity soaring without ever having to manage your technology.



Sinai Marble and Stone

• Deerfield Beach, FL

• Network Administrator

  • Mar 2008 - Mar 2023

  Providing remote and local desktop support for hardware/software issues. Loaded, configured, and trouble shot Win7/Win8.1/Mac OS, Office 2010 and Office 2013 for Macintosh and Windows workstations/servers. Managed users, groups, OU’s, and Group policies using SBS 2011. Created/deleted mailboxes from Cloud Hosting services. Managed and updated Antivirus software to insure network security. Managed backups for accounting software and files on network attached storages. Maintained and repositioned… Show more Providing remote and local desktop support for hardware/software issues. Loaded, configured, and trouble shot Win7/Win8.1/Mac OS, Office 2010 and Office 2013 for Macintosh and Windows workstations/servers. Managed users, groups, OU’s, and Group policies using SBS 2011. Created/deleted mailboxes from Cloud Hosting services. Managed and updated Antivirus software to insure network security. Managed backups for accounting software and files on network attached storages. Maintained and repositioned computer equipment. Created, managed company Website and Integrated sales by emphasizing web traffic using web search optimization. Show less Providing remote and local desktop support for hardware/software issues. Loaded, configured, and trouble shot Win7/Win8.1/Mac OS, Office 2010 and Office 2013 for Macintosh and Windows workstations/servers. Managed users, groups, OU’s, and Group policies using SBS 2011. Created/deleted mailboxes from Cloud Hosting services. Managed and updated Antivirus software to insure network security. Managed backups for accounting software and files on network attached storages. Maintained and repositioned… Show more Providing remote and local desktop support for hardware/software issues. Loaded, configured, and trouble shot Win7/Win8.1/Mac OS, Office 2010 and Office 2013 for Macintosh and Windows workstations/servers. Managed users, groups, OU’s, and Group policies using SBS 2011. Created/deleted mailboxes from Cloud Hosting services. Managed and updated Antivirus software to insure network security. Managed backups for accounting software and files on network attached storages. Maintained and repositioned computer equipment. Created, managed company Website and Integrated sales by emphasizing web traffic using web search optimization. Show less



LogixCare, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Support Technician

  • Jan 2015 - May 2017

  LogixCare is a managed service provider (MSP) that takes care of your IT infrastructure by outsourcing your IT department. We operate as an extension of your team by providing a shared expertise of several IT specialists. This way, you minimize investment into your own IT infrastructure and IT support. LogixCare is a managed service provider (MSP) that takes care of your IT infrastructure by outsourcing your IT department. We operate as an extension of your team by providing a shared expertise of several IT specialists. This way, you minimize investment into your own IT infrastructure and IT support.



LexITek

• Davie, FL

• Support Engineer

  • Feb 2011 - Jun 2012

  Responsible for management and administration of over 1000 Workstations and 150 Servers throughout more than 60 different clients. Provided IT consulting, remote support and onsite assistance to medical practices, government agencies, and law firms. Used a ticketing system called AutoTask, managed the machines with Kaseya remote and monitoring software. For physical deployment, maintenance of servers, switches, and network support often driving to client’s locations to work onsite. Worked with… Show more Responsible for management and administration of over 1000 Workstations and 150 Servers throughout more than 60 different clients. Provided IT consulting, remote support and onsite assistance to medical practices, government agencies, and law firms. Used a ticketing system called AutoTask, managed the machines with Kaseya remote and monitoring software. For physical deployment, maintenance of servers, switches, and network support often driving to client’s locations to work onsite. Worked with many different EMR (Electronical Medical Records) software, user administration, and technical support. Show less Responsible for management and administration of over 1000 Workstations and 150 Servers throughout more than 60 different clients. Provided IT consulting, remote support and onsite assistance to medical practices, government agencies, and law firms. Used a ticketing system called AutoTask, managed the machines with Kaseya remote and monitoring software. For physical deployment, maintenance of servers, switches, and network support often driving to client’s locations to work onsite. Worked with… Show more Responsible for management and administration of over 1000 Workstations and 150 Servers throughout more than 60 different clients. Provided IT consulting, remote support and onsite assistance to medical practices, government agencies, and law firms. Used a ticketing system called AutoTask, managed the machines with Kaseya remote and monitoring software. For physical deployment, maintenance of servers, switches, and network support often driving to client’s locations to work onsite. Worked with many different EMR (Electronical Medical Records) software, user administration, and technical support. Show less