CEO / Founder

• Jun 2020 - Present

Modern Workplace Engineer

• Jun 2020 - Jun 2022

• Provided technical solutions to customers to solve difficult business challenges by crafting technical Solutions using Microsoft cloud technologies• Create CI/CD Pipeline using Azure DevOps among other tools• Migrate Azure resources to the cloud • Worked to implement a new design for the release environment for various projects.• Performed troubleshooting on issues along the build pipelines• Implement a new design for the release environment for various projects• Designed enterprise solutions on the Microsoft Cloud platform• Design architecture and deploy POC Solutions.• Provided best practices and guidance, direct remote assistance, support, and engagement from Microsoft to enable onboarding to Office 365 & Azure quickly and efficiently• Collaborated efficiently with the Finance team to purchase necessary equipment and software in line with agreed budgets• Effectively managed computers and cell phones using MDM Wrote policy, procedure, and manuals for students and staff• Lead Microsoft powered workshop to enable drive customer intent and generate demand for Microsoft products and services• Provided technical Server administration which included management of group policies, profiles, security access levels, file directory rights and permissions, AD rights and permissions, Logon scripts, and printing to improve organization right access and easy workflow• Efficiently provided access, resolved connectivity issues, server performance, and Troubleshoot client connectivity using remote connectivity analyzer, Traceroute, and message tracing to resolve issues• Efficiently deployed Office 365, and Windows 10 deployment, troubleshooting, installation, creating user accounts, assigning group rights, and create distribution lists, and maintain windows which made ease for device and application management

Information Technology Operations

• Jul 2019 - Jun 2020

Collaborated efficiently with the Finance team to purchase necessary equipment and software in line within agreed budgets• Proved technical support to Identified computer hardware and network system issues to ensure business continuity• Efficiently Managed Organization devices using MDM policy, procedure, and manuals for Staff to better company’s assets• Effectively Collaborated with in teams to improve communication which resulted In organization positive outcomes Collaborated efficiently with the Finance team to purchase necessary equipment and software in line within agreed budgets• Proved technical support to Identified computer hardware and network system issues to ensure business continuity• Efficiently Managed Organization devices using MDM policy, procedure, and manuals for Staff to better company’s assets• Effectively Collaborated with in teams to improve communication which resulted In organization positive outcomes

Intern

• May 2016 - Nov 2016

Developed a web-based Customer Helpline that improved customer satisfaction• Collaborated with customers to improve customer relation and competitive analysis to accomplish mutual goals Developed a web-based Customer Helpline that improved customer satisfaction• Collaborated with customers to improve customer relation and competitive analysis to accomplish mutual goals