Joshua Johnael Pulido

Junior Business Analyst at KonsultaMD
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Contact Information
us****@****om
(386) 825-5501
Location
Taguig, National Capital Region, Philippines, PH

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Bio

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Credentials

  • Introduction to Microsoft Excel
    Coursera
    May, 2022
    - Nov, 2024
  • Using Basic Formulas and Functions in Microsoft Excel
    Coursera
    May, 2022
    - Nov, 2024

Experience

    • Philippines
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Junior Business Analyst
      • Jan 2023 - Present

      1. Identifies and gathers requirements from Product owner and analyzes the business workflow. 2. Communicates the required project deliverables across different stakeholders and keeps track of project timelines. 3. Prepares and ensures the completion of user stories, functional documentations, and user manuals. 1. Identifies and gathers requirements from Product owner and analyzes the business workflow. 2. Communicates the required project deliverables across different stakeholders and keeps track of project timelines. 3. Prepares and ensures the completion of user stories, functional documentations, and user manuals.

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Relationship Manager, Business Development
      • Jun 2022 - Sep 2022

      Manages up to 150 MT (Mid-Tail) e-commerce sellers’ accounts and cultivates strategies to drive sales and performance in a fast-paced environment; Ensures significant categorical uplift and contribution through upselling of marketing packages among client accounts Tasks: 1. Manages high-value business relationships with clients 2. Generates sales among sellers including upselling and cross-selling of the platform’s programs 3. Tracks clients’ history & transactions and proactively forecast opportunities for commercial growth 4. Provides support to clients’ day-to-day operational concerns including matters relating to item listings, legal regulations, and overall platform usage Show less

    • Philippines
    • Software Development
    • 1 - 100 Employee
    • Senior Customer Success Associate, Business Development
      • Mar 2021 - May 2022

      Manages accounts and ensures the optimal use of product’s features, reports, and dashboards among clients Tasks: 1. Handles customer queries (video call, phone call, email, & SMS) on a day-to-day basis and provides basic troubleshooting 2. Gathers customer pain points and designs a comprehensive business process flow 3. Onboards new customers and provides refresher trainings as needed 4. Conducts checkpoint meetings periodically to ensure the success of the project implementation Show less

    • Philippines
    • Information Technology & Services
    • 100 - 200 Employee
    • SAP SD Consultant Trainee
      • May 2020 - Dec 2020

      Delivers services in the SAP Sales & Distribution Module to clients Tasks: 1. Provides support in Go-Live Process; 2. Assists in End-User Trainings; and 3. Creates Training Paraphernalia such as training videos and documentation files such as Blueprint Narrative, Business Maps, and Process Flows. Delivers services in the SAP Sales & Distribution Module to clients Tasks: 1. Provides support in Go-Live Process; 2. Assists in End-User Trainings; and 3. Creates Training Paraphernalia such as training videos and documentation files such as Blueprint Narrative, Business Maps, and Process Flows.

    • Germany
    • Airlines and Aviation
    • 700 & Above Employee
    • Intern
      • Jan 2019 - May 2019

      Assists the country manager and the sales team in actualizing the programs and plans of the sales department Tasks: 1. Prepares and conceptualizes event programs; 2. Creates marketing & publication materials; 3. Assists sales blitz operations; and 4. Writes marketing reports/articles and revises product update presentations Assists the country manager and the sales team in actualizing the programs and plans of the sales department Tasks: 1. Prepares and conceptualizes event programs; 2. Creates marketing & publication materials; 3. Assists sales blitz operations; and 4. Writes marketing reports/articles and revises product update presentations

Education

  • University of Santo Tomas
    Bachelor of Science Major in Travel Management
    2015 - 2019

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