Clinical Psychology Intern

• Feb 2022 - Present

Clinician

• Dec 2019 - Jan 2022

The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as the Conservator’s Office, Public Guardian’s Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as the Conservator’s Office, Public Guardian’s Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers.

Administrative Assistant

• Dec 2018 - Nov 2019

Executive Assistant to the Vice President of Instruction

• Aug 2017 - Aug 2018

• Provide high level, direct confidential executive support to the Vice President of Instruction (VPI). • Maintain and prioritize the VPI's calendar and schedule appointments, provide telephone and e-mail support. Prepare and research relevant supporting information and materials for appointments. Record minutes for meetings. • Make travel and lodging arrangements. • Organize responses and investigative matters; compose or proofread letters, memos, confidential and other sensitive correspondence and materials. • Manage intranet sites related to the Office of the Vice President of Instruction. • Act as liaison for VPI with the College community, State Board for Community and Technical Colleges, other state agencies, businesses, educational organizations, local school districts, other colleges and universities, and members of the public. • Manage annual budget and present summarized budget information. Prepare requisitions and anticipate expenses. Prepare expense and budget reports for various campus audiences. • Track tenure process and manage tenure books for new faculty. Track post-tenure reviews, to include instructor evaluations and observations. • Provide information and clarification on United Faculty Collective Bargaining Agreement. • Collaborate with Human Resources to process Faculty Development Credit evaluations, maintain pre-qualification and reduction-in-force rosters. • Collaborate with Office of Research and Development regarding the College's enrollment, completion and accreditation goals. • Anticipate special projects and events that require administrative and/or executive level planning. Research and analyze supporting information and source materials for reports, then communicate findings. • Exercise independent judgment and initiative in evaluating and facilitating resolution of complex issues/concerns and if necessary refer to appropriate department for resolution. • Perform other duties as assigned. Show less

Dispatcher

• Oct 2015 - Dec 2016

The overall occupational objective of an IT Dispatcher is to provide support in coordinating workflow for Service Desk technicians and consultants who, in turn, provide service to our clients. Essential Functions and Responsibilities Ticket Management • Identify incoming service requests within ConnectWise dispatch board and remove unwanted SPAM. • Perform ticket triage by clarifying and updating fields within tickets to ensure technicians are able to quickly and accurately gauge the scope of the service requests. • Schedule tickets to the most appropriate resources based on urgency, availability, and technician skill level. • Adhere to internal security policies by seeking approval for access changes in service requests from client’s IT liaison in writing, where appropriate. • Set client expectations, when needed, regarding availability of resources for tickets that come into the service board and tickets that require re-dispatch. • Maintain an awareness of trends in client’s service requests and alert service managers or primary consultants to recurring issues, particularly when problems reported may be indicative of a larger issue. Administration • Forecast workload for support staff, including weekend and after-hour work, in order to assist with scheduling and escalating work. • Prepare resource schedules for helpdesk coverage, escalation engineers, on-call resources, and team meetings. • Update client information (i.e. client engineer assignments, primary liaisons, etc.), as needed. • Periodically review open requests and verify their status, proper client agreements are selected, and a resource is assigned. Show less

Administrative Assistant

• Feb 2014 - Aug 2015

Reporting to the Administrative & Technology Manager, the administrative associate in Summer Session has primary administrative responsibility for a number of key areas essential to the program’s operations including but not limited to the following: acting as the primary public-facing representative for Summer Session; handling day-to-day inquiries and administrative tasks, providing facilities and operational support; handling event logistics and planning; and supporting cross-group coordination. Responsibilities include: Admin Support The Administrative Associate is the first point of contact for all individuals interested in Summer Session. and is expected to greet visitors and answer basic questions. Must have knowledge of all programs and policies, as well as be able to direct more complex queries to the proper staff member. Provides administrative support to the Administrative and Technology Manager. This will include testing applications, running reports in ReportMart 3 and PeopleSoft, and representing the A&TM as appropriate in meetings with colleagues across the university. In addition, I assisted with all Summer Session administrative tasks, including contingent staff training and Welcome Weekend. These duties included reserving rooms, researching catering options, making copies, stuffing welcome packets, and assisting with event management, as well as other tasks as assigned. Facilities/Office Coordination Provide general building maintenance support, including: placing building maintenance service requests and acting as point of contact for building service workers. In addition, coordinate all front office tasks, including mail, shared machines, supply ordering, and room maintenance. Human Resources To support the hiring of approximately 60 contingent staff in Summer Quarter, this position will collect and verify the accuracy of hiring paperwork. I also distribute all paychecks and paystubs and assist contingent staff with basic questions. Show less

Navigation Coach

• Jan 2011 - Jun 2013

Coach students on navigating college systems such as registration and degree audit. Connect students to workshops, services and resources that meet their individual needs. Advise students about the classes needed to reach their goals.

Academic Support Specialist - DOL Grants

• Mar 2011 - May 2013

Gather participant data as it related to our outcome measures. Create and submit quarterly reports using gathered data. Update budget spreadsheets monthly. Participate in planning and strategy meetings.

High School Transitions Coordinator

• Jan 2011 - Aug 2012

Give recruitment presentations to high school students. Procter placement tests. Advise students about their options and programs available to them. Assist students with registration. Coordinate efforts between the various departments at Rogue Community College and the local high schools. Create marketing materials. Participate in planning and strategy meetings. Create reports about student enrollment and retention. .

Programs Assistant

• Jan 2006 - May 2008

Planned, or helped plan, cultural events, student events and college events on campus. Created marketing materials for events at the Campus Center. Advised the Inner-Club Council. Co-Advised the Associated Student Government. Managed the rental and use of rooms in the campus center. Created marketing material advertising rooms available for use. Planned, or helped plan, cultural events, student events and college events on campus. Created marketing materials for events at the Campus Center. Advised the Inner-Club Council. Co-Advised the Associated Student Government. Managed the rental and use of rooms in the campus center. Created marketing material advertising rooms available for use.

Accountant

• Jan 1999 - Mar 2007

Created billings to be sent to our general contractors. Processed payments. Processed and issued payment for invoices from our vendors. Balanced monthly bank statements. Calculated quarterly taxes and issued payment. Processed and issued payment on various bills, e.g workman's compensation insurance,. the utilities for the office building and company credit cards. Created billings to be sent to our general contractors. Processed payments. Processed and issued payment for invoices from our vendors. Balanced monthly bank statements. Calculated quarterly taxes and issued payment. Processed and issued payment on various bills, e.g workman's compensation insurance,. the utilities for the office building and company credit cards.