Joshua Houghton

Technology Service Delivery Manager at Rowan-Salisbury Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Ulla, North Carolina, United States, US

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Experience

    • Education Management
    • 700 & Above Employee
    • Technology Service Delivery Manager
      • Jan 2021 - Present

    • United States
    • Primary and Secondary Education
    • 300 - 400 Employee
    • Local Area Network Engineer
      • Jan 2013 - Jan 2021

      *Lead Engineer for deployment and management of Apple products (MacBook, iMac, Mac Mini, and iPad) in the district.*Utilize Mosyle Mobile Device Manager to manage configuration and app deployment for over 2,000 iPads.*Additionally, familiar with JAMF Management System and currently planning the migration from Mosyleto JAMF.*Experience maintaining enterprise level Active Directory for over 5,000 users and 2,000 personalcomputers.*Responsible for Asset Management of Apple products to from procurement to end of life.*Implemented detailed technical notes for systems implemented and solutions found whiletroubleshooting hardware and software.*Educate staff on system changes to include software and hardware changes.*Develop Windows 7 and Windows 8.1 images.*Extensive knowledge and experience maintaining and repairing Dell computer hardware.*Responsible for installing and maintaining the SMART interactive classroom.

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Director Of Technology Services
      • Mar 2010 - Jan 2012

      *Design and implement one-to-one tablet PC program for high school division giving students instantaccess to data resources throughout the world.*Utilize DyKnow hosting services to allow teachers to interact and monitor students tablet PC while inside and outside the classroom.*Maintain and service local area network, file servers, IP telephony, student and teacher workstations,WAP’s, PA system, copiers/printers, and automated door entry system.*Established positive vendor relationships to procure hardware and software at lowest cost while alsobuilding resources for technical issues.*Plan and monitor technology budget.*Manage system wide database for school records including student and family information, class list and available courses, teacher grade books, attendance recording, etc.*Implemented Google Apps for email, calendar sharing, and file storage for all staff and students 6ththrough 12th grade.*Developed elementary and middle school technology curriculum, using learning.com technology program with the goal to exceed national standards.*Co-teach K-8 computer classes with core teachers implementing technology into the student’s everyday classroom.

Education

  • Catawba College
    Bachelor of Business Administration - BBA, Business Management, Communications, and Information Systems
    2000 - 2005

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