Experience

Essential Site Skills

• United Kingdom
• Education Management
• 1 - 100 Employee

• Financial Administrator

  • Aug 2022 - Present

  In my current role, I am responsible for posting all purchase and sales invoices for the business, as well as the posting of bank receipts, bank reconciliations, statement reconciliations, credit checks, and debt control. I also produce weekly and monthly reports that are used by the management accountant, which are then presented to other members of management and the company directors. I communicate with our customers and suppliers daily by phone/email to resolve any issues/queries they may have which has developed a strong relationship. Additionally, I have also assisted the management accountant in the transition from sage to xero; ensuring that all sales and purchase invoices/credits are checked and entered correctly, and accounts are reconciled. Show less



Pendragon PLC

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Accounts assistant

  • Sep 2021 - Sep 2022

  I worked on many different franchises such as Aston Martin, Mercedes, BMW, and Vauxhall. I gained valuable knowledge and skills such as posting high value purchase invoices and credits, journal entries, allocating cash, reconciliations and much more. I also oversaw the debt management of 20 sites and had meetings with site leaders and heads of business to action any comments and queries. I trained multiple new people on the systems and processes that we used, and they were able to work on their own initiative and proved a valuable member to the team. Show less



A1 Comms Ltd

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2021 - Sep 2021

  In this role I answered telephone, email, and live chat queries from customers daily; making sure I provided great customer service and solved any issues customers may have had with their order. I made sure customers passed GDPR before performing actions or discussing any information regarding the order, which helped to prevent fraud and protected customers information. I also performed credit checks for customers, phone network providers and manually solve problems with orders so that the customers could receive their phone as quickly as possible. I now have greater confidence speaking to customers over the phone and my data entry skills are impeccable. Show less



Yu Energy

• United Kingdom
• Utilities
• 100 - 200 Employee

• Billing Analyst

  • Sep 2020 - May 2021

  My day-to-day duties in this role were answering third party intermediary and customer queries and checking bills were correct before issuing. I also investigated and solved problems when bills weren’t releasing. My attention to detail is now spot on, as I issued bills to high value customers such as Sports Direct and KFC which were often in the £100,000 range. I was involved with training the new apprentice and team member which really helped my coaching, leadership, and communication skills. My day-to-day duties in this role were answering third party intermediary and customer queries and checking bills were correct before issuing. I also investigated and solved problems when bills weren’t releasing. My attention to detail is now spot on, as I issued bills to high value customers such as Sports Direct and KFC which were often in the £100,000 range. I was involved with training the new apprentice and team member which really helped my coaching, leadership, and communication skills.



Rogers Clarke Lander Consulting Civil and Structural Engineers

• United Kingdom
• Civil Engineering
• 1 - 100 Employee

• Civil Draftsman

  • Mar 2017 - Jul 2020

  Before I joined the company, I attended a 10-week training course where I learned how to use AutoCAD and learned the basics of Revit and Tekla. I learned how to detail rebar and why it is needed in concrete. During my time here I have developed my AutoCAD skills considerably by being involved in numerous projects and have also considerably developed my customer service skills and confidence by communicating with clients and contractors and by going on meetings across the country. I have produced layouts, fabrication details, rebar drawings, steel structure drawings all complying with the necessary British standards. Show less



The Brunswick Inn

• Derby, England, United Kingdom

• Food Server

  • Jan 2016 - Aug 2016

  My role involved collecting glasses on football match days, ensuring the bar staff had enough clean glasses to serve customers. I also assisted the kitchen staff (cleaning and dish washing), enabling them to serve customers’ meals without delay. I also waited tables and prepared food. My role involved collecting glasses on football match days, ensuring the bar staff had enough clean glasses to serve customers. I also assisted the kitchen staff (cleaning and dish washing), enabling them to serve customers’ meals without delay. I also waited tables and prepared food.



Rolls-Royce

• Industrial Machinery Manufacturing
• 700 & Above Employee

• Work Experience

  • May 2016 - May 2016

  Had work experience at Rolls Royce for two weeks. I spent 1 week on the shop floor setting jobs up on the CNC machines and making sure the right programme was loaded. I then spent 1 week in the drawing office watching how submarine parts were designed and then put into code for the CNC machine to produce the parts. Had work experience at Rolls Royce for two weeks. I spent 1 week on the shop floor setting jobs up on the CNC machines and making sure the right programme was loaded. I then spent 1 week in the drawing office watching how submarine parts were designed and then put into code for the CNC machine to produce the parts.



Bright Laundrette & Dry Cleaners

• Derby, England, United Kingdom

• Leaflet Distribution

  • Mar 2014 - Aug 2014

  Delivered leaflets in a given area of Derby and I also helped out at wedding events, laying tables and doing drink/food service. Delivered leaflets in a given area of Derby and I also helped out at wedding events, laying tables and doing drink/food service.



Southgate Youth Club

• Derby, England, United Kingdom

• Youth club Worker

  • Aug 2013 - Apr 2014

  Volunteered at the youth club and helped organise sports and events for children. Volunteered at the youth club and helped organise sports and events for children.