Experience

Thomas Edison State University

• United States
• Higher Education
• 300 - 400 Employee

• Senior Academic Advisor

  • Oct 2014 - Present

  Responsibilities include: providing academic advisement services to students enrolled in the College’s undergraduate degree programs and all non-nursing Bachelors to Master’s Degree programs, advising enrolled students on specific courses, examinations, and other methods for satisfying specific degree program requirements, and advising enrolled students on meshing their academic and career goals at the baccalaureate and post-baccalaureate levels. Responsibilities include: providing academic advisement services to students enrolled in the College’s undergraduate degree programs and all non-nursing Bachelors to Master’s Degree programs, advising enrolled students on specific courses, examinations, and other methods for satisfying specific degree program requirements, and advising enrolled students on meshing their academic and career goals at the baccalaureate and post-baccalaureate levels.



Rowan College at Burlington County

• United States
• Higher Education
• 500 - 600 Employee

• Senior Enrollment Specialist and Academic Advisor

  • Sep 2011 - Oct 2014

  − Managed outreach, enrollment management, registration, and retention efforts − Generated $2.07 million in 2013 with an enrollment management and marketing initiative targeting high school seniors − Developed and maintained comprehensive academic plan to help students achieve academic goals − Interpreted and maintained student records. Monitored student progress − Collaborated with the Financial Aid, Educational Opportunity Fund (EOF), Transfer, Special Accommodations, and Career Services offices to ensure student success − Served as the liaison for 12 of 22 Burlington County High Schools in 2012 − Trained and managed student workers and ambassadors − Datatel Colleague Member



Flex

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Retail Technical Representative

  • Sep 2009 - Sep 2011

  • Serviced (and upsold) wireless devices including cellular phones, laptop and tablet computers • Part of a competitive team of service technicians focused on sales and customer service excellence • Attended meetings, training, and product specification outings to refine product know-how. Customer Service Award 2009. Sales award August 2011 • Serviced (and upsold) wireless devices including cellular phones, laptop and tablet computers • Part of a competitive team of service technicians focused on sales and customer service excellence • Attended meetings, training, and product specification outings to refine product know-how. Customer Service Award 2009. Sales award August 2011



Rowan College at Burlington County

• United States
• Higher Education
• 500 - 600 Employee

• Student Services Representative

  • Aug 2005 - Aug 2006

  • Registered students into academic terms • Completed education verifications for companies such as Axiom • Worked under the guidance of vice president during systems analysis project • Performed diversified administrative duties, the use of Datatel in performing transcript requests, record changes, grade reports, and class rosters • Worked under the supervision of the Registrar • Registered students into academic terms • Completed education verifications for companies such as Axiom • Worked under the guidance of vice president during systems analysis project • Performed diversified administrative duties, the use of Datatel in performing transcript requests, record changes, grade reports, and class rosters • Worked under the supervision of the Registrar



Thomas Edison State University

• United States
• Higher Education
• 300 - 400 Employee

• Data Entry Specialist/ Customer Service Representative

  • May 2005 - Aug 2005

  • Registered students into school terms • Completed education verifications • The use of Datatel in performing transcript requests, record changes, grade reports, and class rosters • Handled tuition waiver and reimbursements for the armed forces • Formatted paper transcripts into computer files • Managed email and telephone inquiries • Registered students into school terms • Completed education verifications • The use of Datatel in performing transcript requests, record changes, grade reports, and class rosters • Handled tuition waiver and reimbursements for the armed forces • Formatted paper transcripts into computer files • Managed email and telephone inquiries