Experience

Talitrix

• United States
• Software Development
• 1 - 100 Employee

• Technical Specialist

  • Aug 2023 - Present

• Customer Success Manager

  • Jun 2023 - Aug 2023

  •Establish clear client retention goals •Process milestones for the clients and employees to work toward •Assist customers with setting up and navigating programs or software •Promote the value of the product •Promote value through customer experience •Assist in creating training courses •Review customer complaints and concerns and seek to improve the customer experience

• Field Technician

  • Dec 2022 - May 2023

  •Met with jurisdiction and participants to ensure accurate monitoring •Installed and uninstalled equipment assigned by court ordered officials •Managed inventory and developed SOP’s for training doctrine •Provided reports of system analysis for increased operational efficiency •Wrote incident reports for damaged equipment as well as non compliant participants



Army National Guard

• United States
• Armed Forces
• 700 & Above Employee

• Fire Support Specialist

  • Jun 2019 - Present

  Establish and maintain communication operations with different teams during a war or training. Encode/Decode outgoing/incoming messages to protect information from getting intercepted by enemy personnel. Determining locations to heavy artillery, rockets and missile systems. As well as using laser mapping to identify the enemy hotspots and danger zones. Operating the night operations support equipment to guide the soldiers correctly. Possess a secret clearance Establish and maintain communication operations with different teams during a war or training. Encode/Decode outgoing/incoming messages to protect information from getting intercepted by enemy personnel. Determining locations to heavy artillery, rockets and missile systems. As well as using laser mapping to identify the enemy hotspots and danger zones. Operating the night operations support equipment to guide the soldiers correctly. Possess a secret clearance



University of North Georgia

• United States
• Higher Education
• 700 & Above Employee

• Intramural Supervisor

  • Jan 2019 - Dec 2020

  Organized and supervised recreational activities for the University. Also maintained up-to-date account information and invoices of students involved in University Rec Sports. Organized and supervised recreational activities for the University. Also maintained up-to-date account information and invoices of students involved in University Rec Sports.



LT Governor Casey Cagle

• Georgia, United States

• Team Leader

  • Jan 2018 - Dec 2018

  Was in control of a team to influence voters in Forsyth county. This included marketing inquisitions across the state as well as interpersonal exchanges with citizens on a daily basis. Was in control of a team to influence voters in Forsyth county. This included marketing inquisitions across the state as well as interpersonal exchanges with citizens on a daily basis.