Joshua Gorman
Customer Service Representative at Eberl Iron Works, Inc.- Claim this Profile
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English -
Topline Score
Bio
Experience
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Eberl Iron Works, Inc.
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Customer Service Representative
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Jun 2022 - Present
I am the lead of Traffic Safety division, which encompasses being the main contact for that product group, pricing and contacts within the division. On a daily bases this requires maintaining professional relations with the contracts along with municipalities that we provide products too. In additional to standard responsibilities I have worked with my supervisors to rework the quoting and pricing formats company wide to increase efficency and create a system that is easier to manange. I am the lead of Traffic Safety division, which encompasses being the main contact for that product group, pricing and contacts within the division. On a daily bases this requires maintaining professional relations with the contracts along with municipalities that we provide products too. In additional to standard responsibilities I have worked with my supervisors to rework the quoting and pricing formats company wide to increase efficency and create a system that is easier to manange.
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Raymour
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Buffalo, NY
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Sales Specialist
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Jun 2018 - Jun 2022
Person to person sales along with managing my own client list. Taking initiative to draw clients into the store. I also helped to train new sales team members on sales practices and product knowledge. Person to person sales along with managing my own client list. Taking initiative to draw clients into the store. I also helped to train new sales team members on sales practices and product knowledge.
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DBA JayJayGee Lifestyles
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Buffalo/Niagara, New York Area
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Managment Consultant
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Jun 2014 - Jul 2018
I have held an on going position with a Canadian based furniture company called Park's Furniture for since starting my work as a consultant. I have also helped a few smaller entrepreneurs organize their businesses and begin their process towards success. My work has involved organizing offices for individules to help them structure their business for succsess. I have attened business compitions with entrepreneurs in persuite of grants to move their businesses forward. I have held an on going position with a Canadian based furniture company called Park's Furniture for since starting my work as a consultant. I have also helped a few smaller entrepreneurs organize their businesses and begin their process towards success. My work has involved organizing offices for individules to help them structure their business for succsess. I have attened business compitions with entrepreneurs in persuite of grants to move their businesses forward.
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Managment Consultant
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Dec 2012 - Jun 2014
My responsibilities included, maintain the U.S. division of the company. Overseeing the staff and customer service of the location, the look and functionality of the showroom store, and the logistics organized with the location. Basic management duties also came with the job such as financial checking and staff time management. My responsibilities included, maintain the U.S. division of the company. Overseeing the staff and customer service of the location, the look and functionality of the showroom store, and the logistics organized with the location. Basic management duties also came with the job such as financial checking and staff time management.
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Education
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Niagara County Community College
Business Administration and Management, General