Experience

City Tech, CUNY

• United States
• Higher Education
• 400 - 500 Employee

• Information Technology Associate

  • Sep 2022 - Present

  • Conduct all of the responsibilities of a Media Services Technician Level III• Supervise and coordinates the activities of subordinate personnel. • Supervise phases of equipment and supplies purchasing, from preparation of initial requisitions to vendor liaison for expeditions delivery. • Submit evaluation and specification reports to Supervisor/Director, to determine required sound design changes for facilities requiring sound reproduction.• Provide technical expertise to contractors, media staff and faculty regarding equipment purchases and installation.• Create/Interpret system schematics and wiring diagrams Show less

• Media Services Technician Level III (Supervisor)

  • Mar 2020 - Sep 2022

  • Conducted all of the Responsibilities of a Media Services Technician Level II• Set up, planned, and provided technical support for conferences and seminars; ordered necessary equipment; assigned staff and estimates costs.• Evaluated equipment repairs and equipment needs pertaining to sound operations; recommends additional equipment and/or modifications if needed; prepared requisition for purchases.• Designed, Programmed and maintained new and existing User interfaces and logic for Crestron systems throughout the campus.• Prepared departmental budget by forecasting labor and equipment needs and submits to CIO.• Participated in setup of Signage Displays using UCView campus wide Show less

• Media Services Technician Level II

  • Aug 2017 - Mar 2020

  • Assisted in the installation, maintenance, and support of 200+ presentation equipped classrooms and other facilities across campus.• Supported faculty in their use of installed systems, particularly in their use of Microsoft Office, Blackboard and other college applications, including telephone support.• Troubleshot installed and portable presentation systems, including but not limited to: updating software, diagnosing driver issues, determining when equipment is defective, and developing work-arounds so that classes are not unduly delayed.• Assisted in the development of computer software to support the operations of Media Services, including access applications, web form development, Adobe forms integrations, and network-based control applications.• Researched new technologies for future upgrades of classroom/portable equipment.• Designed UX/Logic for new Crestron-Enabled classrooms• Maintained Crestron Devices on campus Show less

• College Laboratory Technician (Adjunct CLT)

  • Aug 2016 - Dec 2017

  Adjunct College Laboratory Technician for the Computer Engineering Department @ New York City College Of Technology• Responsible for Lab equipment• Distributed lab equipment to student for experiments• Helped guide students with building their circuits for experiments• Aided in A+ Certification Course• Built PCs for A+ Course• Upgraded Labs with new computers and monitors

• Media Services Technician (College Assistant)

  • Jul 2014 - Aug 2017

  • Assisted in the installation, maintenance, and support of 200+ presentation equipped classrooms and other facilities across campus.• Supported faculty in their use of installed systems, particularly in their use of Microsoft Office, Blackboard and other college applications, including telephone support.• Troubleshot installed and portable presentation systems, including but not limited to: updating software, diagnosing driver issues, determining when equipment is defective, and developing work-arounds so that classes are not unduly delayed.• Assisted in the development of computer software to support the operations of Media Services, including access applications, web form development, Adobe forms integrations, and network-based control applications.• Researched new technologies for future upgrades of classroom/portable equipment. Show less

• Media Services Intern (Federal Work Study)

  • Aug 2012 - Jul 2014

  • Assisted in the installation, maintenance, and support of 200+ presentation equipped classrooms and other facilities across campus.• Supported faculty in their use of installed systems, particularly in their use of Microsoft Office, Blackboard and other college applications, including telephone support.• Troubleshot installed and portable presentation systems, including but not limited to: updating software, diagnosing driver issues, determining when equipment is defective, and developing work-arounds so that classes are not unduly delayed.• Assisted in the development of computer software to support the operations of Media Services, including access applications, web form development, Adobe forms integrations, and network-based control applications.• Researched new technologies for future upgrades of classroom/portable equipment. Show less



NYC Department of Parks & Recreation

• United States
• Government Administration
• 700 & Above Employee

• Seasonal Photographer

  • Apr 2014 - Jul 2014

  • Captured photos of groups performing maintenance work and special projects in NYC parks • Adjusted camera features based on a combination of factors to maximize image feasibility • Scanned photographs into computers for editing, storage, and electronic transmission • Tested equipment prior to use to ensure good working order • Reviewed sets of photographs to select the best work • Enhanced scanned or digital images to create desired effects • Performed clerical/messenger work upon request Show less



Henry Street Settlement

• United States
• Non-profit Organizations
• 300 - 400 Employee

• IT Intern

  • Oct 2009 - Sep 2013

  • Maintained and repaired computers • Imaged and redistributed computers as needed • Provided assistance to the end-users • Performed troubleshooting • Upgraded computer components • Created images of the computers to speed up the redistribution process • Maintained and repaired computers • Imaged and redistributed computers as needed • Provided assistance to the end-users • Performed troubleshooting • Upgraded computer components • Created images of the computers to speed up the redistribution process



NYC Department of Parks & Recreation

• United States
• Government Administration
• 700 & Above Employee

• Seasonal Photographer

  • May 2013 - Jul 2013

  • Captured photos of groups performing maintenance work and special projects in NYC parks • Adjusted camera features based on a combination of factors to maximize image feasibility • Scanned photographs into computers for editing, storage, and electronic transmission • Tested equipment prior to use to ensure good working order • Reviewed sets of photographs to select the best work • Enhanced scanned or digital images to create desired effects • Performed clerical/messenger work upon request Show less