Experience

Five Iron Golf

• United States
• Entertainment Providers
• 100 - 200 Employee

• National Director, Franchising

  • Mar 2023 - Present



Liberty Restaurants Holdings

• United States
• Restaurants
• 1 - 100 Employee

• Vice President of Operations

  • Jul 2022 - Oct 2022

  Responsible for operations & partnered with construction management for those under development Oversaw a current portfolio of $60M in annual revenue Opened two new restaurants (Cicero, NY & Oswego, NY) which both exceeded the company norm in staffing levels and first week sales volume Designed & implemented a company training program for all positions Shift Manager & above Improved company All Complaints Ratio (ACR) from 11.89 to 9.31 Hired & Trained 6 Restaurant General Managers & 1 Organizational Training Manager Built out a sustainable infrastructure for rapid pipeline expansion Show less



Break Bread Ventures

• Charlotte, North Carolina, United States

• COO/Partner

  • Jan 2021 - Jul 2022

  Signed a 30 restaurant Development Agreement with Slim Chickens (January 2021) Responsible for operations & construction for all restaurants in development First open restaurant AUV is ~$1M+ over the national Slim Chickens AUV Partnered with the brand to design and develop a new prototype building and implemented system-wide Trained and develop in-store restaurant management, and corporate leadership Built out a sustainable infrastructure for rapid pipeline expansion Show less



Restaurant Brands International

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Regional Director, Area Franchise Lead, East Division, Popeyes Louisiana Kitchen

  • Oct 2019 - Dec 2020

  Oversaw portfolio of 400+ Popeyes in NC, SC, GA & FL generating $600,000,000+ in revenue Managed operational execution through strategic oversight of Key Performance Indexes Partnered in the development of more than 50 new restaurant builds Created and deployed a new hire Training & Onboarding program for all new Popeyes field employees in North America Partnered in the creation of a COGS and Labor Management toolkit set to be distributed company-wide Decreased portfolio service time average by 15% Negotiated multiple Development Agreements that will account for more than 125 new builds between 2021-2025 Led and developed a new concept Dark Kitchen Project Team Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Owner/Operator CJ Enterprises Global, LLC

  • Oct 2008 - Sep 2019

  Expanded company from 3restaurants ($6M Revenue,100+employees) to 10 Restaurants ($22M Revenue, 400+ employees) Responsible for business forecasting using sales and P&L’s month-over-month and year-over-year to project business trends and needs Managed successful construction projects (i.e. restaurant remodels)from start to finish, on or below budget. Three projects completed at $1.4M with budget of $1.5M. Improved sales on average of 5% after completion of projects Identified ways to build capacity through changes in restaurant layouts and optimizing operations. Over a 90-day period, decreased service times by over 30 seconds in 10 store organization Evaluated and trained talent for advancement. In 10 store organization increased average number of managers per restaurant from 5.5 to 6.5. Oversaw implementation of new products and procedures in all restaurants Created local store marketing tactics to compliment local cooperative, national marketing and advertising campaigns. Added day parts (i.e. 24 hours), extended or Holiday hours Participated in mergers & acquisitions in Maryland, WestVirginia & Georgia Show less