Experience

Bevan Brittan LLP

• United Kingdom
• Law Practice
• 400 - 500 Employee

• Clinical Negligence PA

  • Sep 2022 - Present

• Business Support Assistant

  • Sep 2021 - Sep 2022



William Hill

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Customer Experience Assistant

  • Oct 2020 - Sep 2021

  A customer facing role, involved with placing and translating bets in a fast paced environment with enquiries from customers. Adept at handling customer disputes with pay and translation errors, along with engaging in friendly discussion with regular customers. Store management involved when lone working, including end of day procedures such as emptying gaming machines, logging off card terminals and shop closures. Lone working also involved day to day business checks to ensure the business is protected from fraud and to be a first line of defence against fraudulent activity. Show less



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Consultant

  • Sep 2018 - Mar 2020

  Customer consultant role, with sales and customer service as the main functions. A targeted sales environment on a weekly and monthly basis. Responsible for delivering excellent customer service in helping customers discover new devices that would suit their needs. Store management and key holder responsibilities for opening and closing the store and handling any customer disputes relating to store purchases. Customer consultant role, with sales and customer service as the main functions. A targeted sales environment on a weekly and monthly basis. Responsible for delivering excellent customer service in helping customers discover new devices that would suit their needs. Store management and key holder responsibilities for opening and closing the store and handling any customer disputes relating to store purchases.