Joshua D. Hood
Human Resources Specialist at StudentNest Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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TSI Classroom & BTW trainer
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Experience
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StudentNest Inc.
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United States
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E-Learning Providers
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1 - 100 Employee
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Human Resources Specialist
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Jun 2022 - Present
Recruiter, Onboarding, Human Resources, Payroll. Recruiter, Onboarding, Human Resources, Payroll.
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California State University, Fresno
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United States
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Higher Education
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700 & Above Employee
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Community Service Specialist
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Sep 2021 - Jun 2022
Parking enforcement, traffic coordination, security, campus community service. Parking enforcement, traffic coordination, security, campus community service.
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SP+ (SP Plus)
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United States
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Facilities Services
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700 & Above Employee
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Senior Manager
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Aug 2017 - Jan 2021
Responsible for the daily operation of all accounts within the assigned Portfolio. Ensures all accounts perform to the standards of operational excellence in accordance with customized operating plans. Demonstrates effective leadership, strong customer service focus, human resource management and budget management.
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Transportation Manager
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Jan 2016 - Jul 2017
Recruit and hire all employees and maintain compliance during selection process. Discipline and retrain drivers and dispatchers according to company standard on attendance and work performance. Take customer complaints, investigate and if possible reach a desirable outcome for all parties. Oversee the day to day operations; Meet client demands for on-time performance, passengers per hour and other operation functional data. Help with route development when it came to stops to service, times to… Show more Recruit and hire all employees and maintain compliance during selection process. Discipline and retrain drivers and dispatchers according to company standard on attendance and work performance. Take customer complaints, investigate and if possible reach a desirable outcome for all parties. Oversee the day to day operations; Meet client demands for on-time performance, passengers per hour and other operation functional data. Help with route development when it came to stops to service, times to service. I attended various public meetings with the client. Monitor company compliance with behind the wheel training of all drivers. Provide direction and guidance for our road supervisor and BTW instructors during all training. Retrain and recertify all trainers. Train drivers and attendants on passenger management and safety related issues. Perform road observation, annual driving evaluations and annual driver performance reviews for all drivers. Perform other duties and projects as assigned by the Senior Manager.
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MV Transportation
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United States
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Ground Passenger Transportation
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700 & Above Employee
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Safety and Training Manager
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Oct 2015 - Dec 2015
Helps implement programs and procedures in compliance with State and Federal regulations and corporate and client policies, and is accountable for the leadership of OSHA/CDL at the division level. Helps implement programs and procedures in compliance with State and Federal regulations and corporate and client policies, and is accountable for the leadership of OSHA/CDL at the division level.
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First Transit
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United States
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Truck Transportation
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700 & Above Employee
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Operations Manager
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Oct 2014 - Sep 2015
Recruit and hire all employees and maintain compliance during selection process. Discipline and retrain drivers and dispatchers according to company standard on attendance and work performance. Take customer complaints, investigate and if possible reach a desirable outcome for all parties. Oversee the day to day operations; Meet client demands for on-time performance, passengers per hour, fare box revenue and other operation functional data. Help with route development when it came to stops to… Show more Recruit and hire all employees and maintain compliance during selection process. Discipline and retrain drivers and dispatchers according to company standard on attendance and work performance. Take customer complaints, investigate and if possible reach a desirable outcome for all parties. Oversee the day to day operations; Meet client demands for on-time performance, passengers per hour, fare box revenue and other operation functional data. Help with route development when it came to stops to service, times to service. I attended various public meetings with the client. Monitor company compliance with behind the wheel training of all drivers. Provide direction and guidance for our road supervisor and BTW instructors during all training. Retrain and recertify all trainers. Train drivers and attendants on passenger management and safety related issues. Perform road observation, annual driving evaluations and annual driver performance reviews for all drivers. Perform other duties and projects as assigned by the GM.
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Safety and Training Manager
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Feb 2013 - Oct 2014
Helps implement programs and procedures in compliance with State and Federal regulations and corporate and client policies, and is accountable for the leadership of OSHA/CDL at the division level.
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Driver / Trainer
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Apr 2011 - Jan 2013
Transport passengers to and from their homes, appointments and places of business, in a bus. Collect money, tickets and transfers. Safely secure and transport all passengers according to the manifest. Pre-trip and post-trip the bus according to state regulations. Helped complete all open road training for new hires. Helped with all retraining per company standards. Transport passengers to and from their homes, appointments and places of business, in a bus. Collect money, tickets and transfers. Safely secure and transport all passengers according to the manifest. Pre-trip and post-trip the bus according to state regulations. Helped complete all open road training for new hires. Helped with all retraining per company standards.
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City of Fresno
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Government Administration
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700 & Above Employee
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Bus Operator
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Jun 2007 - Jul 2010
Safely and professionally transport the general public along a set route and schedule. Collect money, tickets and transfers. Pre-trip and post-trip the bus according to state regulations. Safely and professionally transport the general public along a set route and schedule. Collect money, tickets and transfers. Pre-trip and post-trip the bus according to state regulations.
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Education
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1999 - 2002
Central High School Fresno, CA
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