Paralegal | Legal Assistant

• Sep 2020 - Present

-Provide paralegal support to as many as five attorneys on a range of issues relating to family law, executive clemency, civil rights, and public records-Assists in coordinating and processing records request to state agencies, medical institutions, and other entities on behalf of the multiple projects within the organization-Prepare, proofread, and manage correspondence with multiple clients on a daily basis-Maintain confidentiality of sensitive information, correspondence, and communications-Coordinate with other paralegals and support staff to ensure diligent and efficient processes-Organize and maintain case files, including documents, correspondence, and conflict checking system-Assist with other administrative tasks such as scheduling attorney calls with clients, managing calendar scheduling, transcribing audio and video records, and providing trainings on Microsoft 365 products Show less

Paralegal Intern

• Jun 2020 - Sep 2020

Paralegal Intern Summer 2020

Barista

• Aug 2016 - Sep 2020

- Crafted artisanal beverages for dozens of patrons daily - Managed company communication and reviewed daily voice messages - Prepared weekly retail and wholesale orders for paper products - Crafted artisanal beverages for dozens of patrons daily - Managed company communication and reviewed daily voice messages - Prepared weekly retail and wholesale orders for paper products

Food Service Worker

• Jul 2016 - Nov 2018

Loan Processor

• Aug 2015 - Jun 2016

-Received and verified initial applicant files for completeness and accuracy -Communicated with applicants, loan officers, and other stakeholders to request additional documents or information as needed -Maintained confidentiality of sensitive information, correspondence, and communications -Maintained detailed and accurate records of all interactions, documents, and communications related to the loan application -Received and verified initial applicant files for completeness and accuracy -Communicated with applicants, loan officers, and other stakeholders to request additional documents or information as needed -Maintained confidentiality of sensitive information, correspondence, and communications -Maintained detailed and accurate records of all interactions, documents, and communications related to the loan application

Sales Associate/ Lead Teller

• Feb 2014 - Aug 2015

-Supervised teller activities, ensuring that all tasks are completed accurately and efficiently -Provided guidance and support to other tellers, including training new tellers on banking procedures, customer service standards, and the use of banking software -Oversaw cash handling procedures, including ordering and distributing cash to tellers, auditing cash drawers and vault, and monitoring and approving large or high-risk transactions across 10 branches -Monitored transactions for potential fraudulent activity to take appropriate action if suspicious behavior is detected -Prepared reports on teller transactions, cash balances, and other operational activities for management review -Coordinated with team members to improve overall branch efficiency, compliance, and customer satisfaction -Encouraged tellers to promote and cross-sell banking products and services to customers, meeting sales targets and goals set by the bank -Enforced compliance with banking regulations, internal policies, and security protocols Show less