Experience

Canon Business Process Services
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Office Service Representative

  • Jan 2019 - Present


Five Star Restoration & Construction, Inc.

• Restoration Technician/Warehouse

  • Oct 2004 - Jun 2018

  Warehouse experience in customer service, account management and servicing, shipping and receiving, inventory control processes, and overall facility operations to include loading and unloading trucks; shipping and receiving; order picking/packing; staging and stocking. • Provided emergency mitigation and re-construction services throughout the Sacramento and surrounding areas, and outstanding service to customers and insurance providers. • Oversaw the production process and managed the production schedules. • Installed contamination barriers using plastic and solid materials and ensured that all decontamination equipment has been installed prior to commencing work; developed and executed a remediation plan and ensure that all environmental reports are forwarded to the Project Manager and the Project Supervisor. • Operated equipment in a safely manner while adhering to safety policies. • Resourceful in initiating results in time savings and cost savings for the project. • Informed the Project Supervisor of equipment and materials needed to complete the assignment on schedule. Show less



Longs Drugs

• Retail
• 300 - 400 Employee

• Customer Service Representative

  • 2001 - 2004

  • Provided excellent customer service to guests by offering efficient and friendly interactions, both in the photo lab and the pharmacy; assisted in maintaining a clean, well-stocked store for customers. • Helped in the loading/unloading of merchandise from delivery, organized merchandise, and transports merchandise from stockroom to sales floor; utilized forklifts, pallet jacks to move merchandise safely. • Managed inventory levels, including ordering stock and restocking product levels within budgetary guidelines. • Processed sales transactions on the cash register and providing general customer/patient assistance. • Maintained efficient contact with carriers regarding pickup/deliveries via UPS, FedEx, and courier services. Show less



Inland Installations

• Canada
• Construction
• 1 - 100 Employee

• Installer Technician

  • 1999 - 2001

  • Provided quality customer service through effective and timely customer assistance. • Installed modular walls and office furniture in a variety of business settings. • Communicated with customers, encouraging them to upgrade equipment or service packages. • Loaded and unloaded tools/equipment as needed in an efficient and safe manner. • Kept a clean and safe working environment and optimize space utilization. • Demonstrated proficiency in and working knowledge of most areas of the installation and service function. Show less