Experience

Quote Factory
• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Capacity Development Manager

  • May 2023 - Present

Yellow Logistics
• United States
• Truck Transportation
• 1 - 100 Employee
• Business Development Representative

  • Aug 2022 - May 2023

Sifted
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Client Success Manager

  • Aug 2021 - May 2022

CommunityAmerica Credit Union
• Banking
• 400 - 500 Employee
• Financial Relationship Consultant

  • Aug 2019 - Aug 2021


C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Carrier Account Manager

  • Oct 2018 - Jun 2019

  Develop new and grow existing carrier relationships (lead generation, cold calling, and referrals)Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)Leverage global technology platform, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiencyIdentify issues and work cross-functionally to determine and implement the best solutionMaintain constant contact with carriers (average 75-100 touch points/day) to secure additional truck capacity and manage existing business agreementsProvide exceptional service to carriers and customersEnsure shipment details are accurately communicated and tracked in the system Show less

• Carrier Representative

  • Nov 2016 - Jun 2019

  Develop new and grow existing carrier relationships (lead generation, cold calling, and referrals)Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)Leverage global technology platform, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiencyIdentify issues and work cross-functionally to determine and implement the best solutionMaintain constant contact with carriers (average 75-100 touch points/day) to secure additional truck capacity and manage existing business agreementsProvide exceptional service to carriers and customersEnsure shipment details are accurately communicated and tracked in the system Show less



MIQ Logistics

• United States
• Transportation, Logistics and Storage
• 1 - 100 Employee

• Truckload Brokerage Supervisor

  • Feb 2014 - Apr 2016

  • Manage daily operations of Truckload Brokerage department • Recruit, hire, train, and develop Truckload Sales Brokers • Responsible for annual P&L planning • Drive growth of existing and new business within Truckload Brokerage group • Identified and implemented new CRM tool for sales execution • Manage daily operations of Truckload Brokerage department • Recruit, hire, train, and develop Truckload Sales Brokers • Responsible for annual P&L planning • Drive growth of existing and new business within Truckload Brokerage group • Identified and implemented new CRM tool for sales execution



Freightquote

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Truckload Operations Manager

  • Jun 2010 - Dec 2013

  Manage daily operations of Truckload Coverage department. Hire, train, and develop Truckload Coverage Representatives. Collect and analyze business metrics and utilize data to drive team members and department initiatives. Ensure excellent customer service from Truckload Operations to both internal and external customers.

• Truckload Broker

  • Oct 2006 - Jun 2010

  Responsible for on-time coverage of customer shipments while maximizing gross margin percentage of each covered load. Develop carrier relationships to achieve quality service and low costs on covered shipments. Looked upon to provide leadership to fellow brokers.

• Truckload Coordinator

  • Nov 2005 - Oct 2006

  Resolve inbound service tickets from account representatives. Assist carriers and customers with questions regarding shipments. Act as liaison between carriers and customers, including the negotiation of accessorial charges.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Inbound Sort Supervisor

  • Dec 2003 - Nov 2005

  Oversees the sorting of inbound packages. Responsible for management and supervision of fifteen employees. Awarded Employee of the Month in February 2004. Oversees the sorting of inbound packages. Responsible for management and supervision of fifteen employees. Awarded Employee of the Month in February 2004.



Classic Eagle Distribution

• United States
• Events Services

• Delivery Salesman

  • Jul 2000 - Jul 2003

  Responsible for customer relations, sales, promotional advertising, rotation, display, and delivery to approximately 60 accounts. Responsible for customer relations, sales, promotional advertising, rotation, display, and delivery to approximately 60 accounts.