VP, Client Success

• Nov 2021 - Present

Board Member/ CMO/ CTO

• Jan 2010 - Present

OREY was created out of the strong desire among today’s youth to volunteer in a devastated or impoverished communities. Many young people believe that the problems are too large to be changed by the actions of one individual or cannot figure out how they can help. OREY’s goal is to motivate and empower young volunteers to realize that one person can make a difference. OREY’s mission is to assist college students with the opportunity to focus their volunteer efforts on aiding the victims of Hurricane Katrina by providing appropriately chosen placements with education-based organizations within New Orleans’ communities Show less

Senior Director, Client Services

• Jul 2021 - Dec 2021

Director, Client Services

• Jun 2019 - Jun 2021

Senior Manager Digital Client Services

• Aug 2017 - Jun 2019

•Relationship owner with clients in Retail, Pharmaceutical, and Hospitality & Travel verticals •Managed a book of business over +$6M with a team of over 20 employees •Rebuilt fractured relationships with large retail client leading renewed revenue growth •Successfully fixed the service side of multiple clients leading to million dollar plus per year renewals •Sold over $500,000 in custom projects •Assembled and present quarterly business reviews for my clients •Developed multiple complex Data, Email, and SMS campaign strategies Show less

Senior Account Manager

• Jan 2013 - 2017

• Managed and supported a $5M book of business with clients in Pharmaceutical, Retail, Financial and Hospitality verticals• Managed over 20 employees• Helped lead million dollar plus per year sales pitches for several large clients• Lead on-boarding of multiple million dollar plus clients. including selling of + $1M in custom re-platform solutions• Changed client from a largely self-service to full-service and vice versa generating +$100,000 in revenue per month• Helped stabilize, retain, and grow difficult clients• Helped assemble and present quarterly business reviews for many clients• Conducted training sessions for employees on utilization of various platforms• Created client services state of mobile email and QR code presentations• Helped design a web-based tool that would be used to track ROI• Prepared and analyzed reporting for all clients on a weekly, monthly, and yearly basis• Worked on SEM, SEO, Email, SMS, and Mobile Push campaigns Show less

Account Manager

• Jan 2010 - Jan 2013

Account Executive

• Jun 2008 - Jan 2010

Associate Account Executive

• Jan 2008 - Jun 2008

Intern

• Oct 2007 - Jan 2008

Internet Marketing Web Design

• Feb 2007 - Aug 2007

Research Assistant

• May 2006 - Aug 2006