Joshua Brand
IT Systems and Network Administrator at St Patrick's College, Shorncliffe at St Patrick's College, Shorncliffe- Claim this Profile
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Bio
Experience
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St Patrick's College, Shorncliffe
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Primary and Secondary Education
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1 - 100 Employee
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IT Systems and Network Administrator at St Patrick's College, Shorncliffe
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Oct 2022 - Present
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Systems Administrator
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Apr 2022 - Nov 2022
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Information Technology Support Officer
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May 2019 - Apr 2022
• Effectively worked in a medium sized team following the ITIL framework.• Completed support for almost all aspects of the end-user's IT needs from problem identification to case resolution• Network troubleshooting and fault finding (HP/Cisco Meraki), tidy up of network racks.• Experience with Tass (The Alpha School System), Schoolbox and additional integrated platforms.• Experience with troubleshooting software, primarily Microsoft products including: Windows, Active Directory, Device Policies, Microsoft 365, InTune onboarding.• Significant knowledge of 3D printing technologies including maintenance of on-site devices.• Expertise with Virtual Reality / Augmented Reality devices in schools and their implementation and maintenance.• End-user (customer) focussed approach and work ethic.
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Dick Smith Electronics
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Computers and Electronics Manufacturing
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300 - 400 Employee
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Shift Supervisor
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Mar 2014 - Oct 2017
• Excellent customer service• Merchandising of Inventory for sale• Safe cash handling / cash collection• Performance management• Stock / inventory control• Store key holder• Promotional activity tie-up• Fill-in Store Manager• Implementation & adherence of key performance indicators• Interest free / finance / rental applications.• Telecommunications contract applications and handset setup• Consistent achievement of store/individual sales and commission targets
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Sales Assistant
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Nov 2010 - Mar 2014
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Education
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Queensland University of Technology
Bachelor of Business, Management / Human Resources Management -
Southern Cross Catholic College
Completion of Year 12 (Queensland Certificate of Education)