Experience

St Patrick's College, Shorncliffe

• Primary and Secondary Education
• 1 - 100 Employee

• IT Systems and Network Administrator at St Patrick's College, Shorncliffe

  • Oct 2022 - Present

• Systems Administrator

  • Apr 2022 - Nov 2022

• Information Technology Support Officer

  • May 2019 - Apr 2022

  • Effectively worked in a medium sized team following the ITIL framework.• Completed support for almost all aspects of the end-user's IT needs from problem identification to case resolution• Network troubleshooting and fault finding (HP/Cisco Meraki), tidy up of network racks.• Experience with Tass (The Alpha School System), Schoolbox and additional integrated platforms.• Experience with troubleshooting software, primarily Microsoft products including: Windows, Active Directory, Device Policies, Microsoft 365, InTune onboarding.• Significant knowledge of 3D printing technologies including maintenance of on-site devices.• Expertise with Virtual Reality / Augmented Reality devices in schools and their implementation and maintenance.• End-user (customer) focussed approach and work ethic. Show less



Dick Smith Electronics

• Computers and Electronics Manufacturing
• 300 - 400 Employee

• Shift Supervisor

  • Mar 2014 - Oct 2017

  • Excellent customer service• Merchandising of Inventory for sale• Safe cash handling / cash collection• Performance management• Stock / inventory control• Store key holder• Promotional activity tie-up• Fill-in Store Manager• Implementation & adherence of key performance indicators• Interest free / finance / rental applications.• Telecommunications contract applications and handset setup• Consistent achievement of store/individual sales and commission targets Show less

• Sales Assistant

  • Nov 2010 - Mar 2014