Experience

Contour Data Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Operations Center Team Lead

  • Jun 2023 - Present

• Operations Systems Support - Level 2

  • Jan 2023 - Jun 2023

• Information Technology Help Desk Administrator

  • Apr 2022 - Jan 2023



Gehman Accounting

• United States
• Financial Services
• 1 - 100 Employee

• IT Manager

  • Mar 2021 - Apr 2022

  Troubleshot and supported all software and hardware in the company. Oversaw purchasing, inventory and logistical IT concerns. Researched and determined IT systems to acquire/utilize and old systems to replace/upgrade. Managed cybersecurity systems, evaluated potential weaknesses and trained employees on cybersecurity hygiene. Performed emergency after-hours troubleshooting as needed. Performed/coordinated incident response as needed. Troubleshot and supported all software and hardware in the company. Oversaw purchasing, inventory and logistical IT concerns. Researched and determined IT systems to acquire/utilize and old systems to replace/upgrade. Managed cybersecurity systems, evaluated potential weaknesses and trained employees on cybersecurity hygiene. Performed emergency after-hours troubleshooting as needed. Performed/coordinated incident response as needed.



Feeser IT

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Support Representative

  • Feb 2020 - Nov 2020