Experience

Cambridge Satchel

• United Kingdom
• Retail
• 1 - 100 Employee

• Digital Marketing Executive

  • Jul 2021 - Present

• Digital Marketing Assistant

  • Jan 2019 - Jul 2021

  Assist in the delivery of an outstanding shopping experience to every customer to achieve the sales, profit and conversion targets.- Ensure websites and other online selling channels reflect the brand correctly and are up to date and free of errors.- Update and maintain product information on all websites and other online selling channels.- Update and maintain product images and videos for all products online, where necessary, resizing images and liaising with the photographer.- Liaise with the customer services team to identify areas that can be improved for an optimal online user experience.- Assist in the running of the affiliate programme, including liaising with the network and approving affiliate commissions.- Build email campaigns ensuring they are reflective of the brand.- Assist in operation of SEO.- Liaise with the developers where needed to ensure optimal operation of websites. Show less



Tindalls Art & Graphics

• Newmarket, United Kingdom

• Marketing & Social Media Executive

  • May 2017 - Jan 2019



No Tomorrow Recordings

• London, United Kingdom

• Label Manager

  • Aug 2016 - Nov 2018



Bay 6 Recordings

• Graphic Designer

  • May 2014 - Nov 2018

  Creation of entire brand identity Design artwork for upcoming releases Assist label owner with A&R Overseeing release schedule and direction of company Construction and management of label website Creation of entire brand identity Design artwork for upcoming releases Assist label owner with A&R Overseeing release schedule and direction of company Construction and management of label website



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Customer Service Representative

  • Jun 2016 - Apr 2017

  Investigate, verify and raise credits when a product is returned to us.Ensure the accurate and timely processing of credits.Reviewing data for errors and checking output.Assist representatives with managing their mailboxes, including supporting customers with their queries. Support customers with their queries, providing updates on orders and gathering invoices.

• Digital Content Tester

  • Oct 2015 - May 2016

  Test international educational content to confirm whether there are any faultsInteracting with the content developers in resolving any occurring faultsWork and communicate within a team to ensure company/personal targets are metCompleting work to a high standard and meeting tight deadlines



NSDMT & Par Excellence

• Junior Content Creator (Apprenticeship into Freelance)

  • Jan 2015 - Jan 2016

  Update and manage multiple artist and label websites/social media accounts Create animated trailers for upcoming releases Edit footage into promotional and tour recap videos Design and publish tour posters for various artists Update and manage multiple artist and label websites/social media accounts Create animated trailers for upcoming releases Edit footage into promotional and tour recap videos Design and publish tour posters for various artists



Whitbread

• United Kingdom
• Hospitality
• 700 & Above Employee

• Head Barman

  • Jun 2012 - Jan 2015