Development Specialist

• Jul 2023 - Present

Manage CRM and other donation software platforms including but not limited to Raiser’s Edge NXT, and SalsaLabs and GreaterGivingDevelop policies and procedures to ensure data integrityDevelop and maintain a high standard of user support for software platformsMaintain an active relationship with the software system vendors and support services and work directly with them to promptly resolve issues and to implement improvements or changesKeep informed about product issues and developments. Recommend changes and enhancements to the advancement of systems and capabilitiesProcess incoming donations and send tax acknowledgement letters to donors dailyProvide weekly and monthly donation reports to reconcile with the Accounting DepartmentMaintain professional communication with donors and sponsors to ensure timely and efficient completion of requests and proper communication between development staff and sponsorFollow-up on any reporting / paperwork required by sponsor as per their commitmentAssist with AHFH fundraising events, including registration and fundraising software managementAttend all sponsor-related AHFH project dedications to assist with sponsor recognitionManage mail merges for donor solicitations and stewardshipCompile reports and prepare summary report information for Deputy Director of DevelopmentProvide deep-dive analysis of donor trends and identify opportunitiesWork with development staff members to establish and maintain donor acknowledgement services to maintain strong donor relationsSupport Communications and Marketing teams with reporting and content creationAttend 3rd Party Events as deemed necessary by the Director of DevelopmentDevelop an understanding of the development department's programs and take a pro-active role to support them through data analytics Connect, educate and engageSan Marcos businesses, civic, university and faith groups with Austin Habitat for Humanity's work in San MarcosRecruit volunteers Show less

Database Coordinator

• Jul 2022 - Aug 2023

Manage CRM and other donation software platforms including but not limited to Raiser’s Edge NXT, and SalsaLabs and GreaterGivingDevelop policies and procedures to ensure data integrityDevelop and maintain a high standard of user support for software platformsMaintain an active relationship with the software system vendors and support services and work directly with them to promptly resolve issues and to implement improvements or changesKeep informed about product issues and developments. Recommend changes and enhancements to the advancement of systems and capabilitiesProcess incoming donations and send tax acknowledgement letters to donors dailyProvide weekly and monthly donation reports to reconcile with the Accounting DepartmentMaintain professional communication with donors and sponsors to ensure timely and efficient completion of requests and proper communication between development staff and sponsorFollow-up on any reporting / paperwork required by sponsor as per their commitmentAssist with AHFH fundraising events, including registration and fundraising software managementAttend all sponsor-related AHFH project dedications to assist with sponsor recognitionManage mail merges for donor solicitations and stewardshipCompile reports and prepare summary report information for Deputy Director of DevelopmentProvide deep-dive analysis of donor trends and identify opportunitiesWork with development staff members to establish and maintain donor acknowledgement services to maintain strong donor relations Show less

Director

• Mar 2019 - Present

Music Education Music Education

Quality Assurance Coordinator

• Jan 2021 - Jul 2022

Managed diverse caseload, providing counseling and mentoring for personal and professional growth. Conducted comprehensive participant assessments, identifying employment challenges and guiding solutions. Facilitated individual meetings for job search, education, and job readiness. Developed personalized employment plans for short- and long-term goals, leveraging available resources. Ensured participant accountability, tracking retention goals and notifying agencies of employment changes. Provided information on training and job opportunities for advancement. Assumed responsibility for self-sufficiency, monitoring progress throughout the program cycle. Organized accurate participant files, documenting supportive services and milestones. Provided case management, preparing customers for self-sufficiency through employment. Offered tailored access to training, education, and employment services. Conducted compliance reviews, identifying improvement opportunities. Submitted weekly QA reports, presented feedback to management, and ensured 100% client survey participation. Developed and facilitated management development programs. Collaborated with departments and vendors to deliver leadership training. Coordinated skills training and delivered engaging development programs. Analyzed trends and legislation to assess training needs. Supported career planning and conducted coaching conversations. Show less

Recruiter

• May 2020 - Dec 2020

Assure client satisfaction by selecting and assigning qualified temporary employees to fill client job orders Assign and monitor temporary employees' assignments. Market temporary employees to existing/potential clients Interview, evaluate, qualify, and checks the backgrounds of prospective temporary employees Obtains complete and accurate information on client job orders. Manages and maintains correct and current information for computer and hard copy files, job orders, and weekly reports. Maintain accurate accounting records, payroll, billing, and reports related to local operation Answer telephones as needed File all paperwork as needed Communicate all necessary information concerning temporary employees and clients to the Branch Manager or Service Manager on a daily/weekly basis to assure there is uniformity within the office Maintain files on all corporate-generated reports/forms Works with Branch Manager to coordinate and schedule classified advertising and other recruiting campaigns. Design attractive and result-oriented classified advertising. Assist other branch personnel as needed Performs other duties as assigned by supervisor Show less

Residential Coordinator

• Mar 2019 - Apr 2020

Deli Associate

• Feb 2012 - Feb 2013

Deli Associate

• 2011 - 2012