Joshua Curth
Project Manager at Doozy Solutions- Claim this Profile
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Bio
Phoebe Thorne
As an Implementation Consultant, Josh and I worked hand in hand on many enterprise projects together at TalentReef/Mitratech. Josh is always able to find the perfect balance between personal and professional when interacting with clients and quickly unites internal and external teams to work towards common goals and tasks. His attention to detail and organization ensures items are completed correctly, within scope and on time. When unforeseen issues do arise, Josh handles them with grace and isn’t afraid to have difficult conversations when necessary. He is always advocating for his clients by working with internal teams (product, sales, customer success) to ensure the best experience and solution within our product. Josh is not only a great Project Manager but also a great teammate and friend. Whenever we work together, I am confident that everything will be done well and with the client's best interest at the forefront of his mind.
Aaron (Guo Hau) Yun
Joshua is the teacher in Purdue Communication Program I attend to. He is a focused, committed teacher who specializes in public speaking. He not just delivers class material to his students, but also teaches communication courtesy in multiple art forms so students can have a better idea at public speaking skills. Joshua has also encouraged students to improve communications by making us performing weekly public speeches. Joshua not just brings up challenging discussions as well as important historical speeches. In addition, Joshua shifts well between professional and casual settings; He lets you know the boundaries but at the same time he is amiable and approachable. Overall Joshua has a social conscience that shows how thoughtful and generous he is and I'm very proud to be linked to her both professionally and personally. If you are presented with the opportunity to work with him, please do take the chance!
Phoebe Thorne
As an Implementation Consultant, Josh and I worked hand in hand on many enterprise projects together at TalentReef/Mitratech. Josh is always able to find the perfect balance between personal and professional when interacting with clients and quickly unites internal and external teams to work towards common goals and tasks. His attention to detail and organization ensures items are completed correctly, within scope and on time. When unforeseen issues do arise, Josh handles them with grace and isn’t afraid to have difficult conversations when necessary. He is always advocating for his clients by working with internal teams (product, sales, customer success) to ensure the best experience and solution within our product. Josh is not only a great Project Manager but also a great teammate and friend. Whenever we work together, I am confident that everything will be done well and with the client's best interest at the forefront of his mind.
Aaron (Guo Hau) Yun
Joshua is the teacher in Purdue Communication Program I attend to. He is a focused, committed teacher who specializes in public speaking. He not just delivers class material to his students, but also teaches communication courtesy in multiple art forms so students can have a better idea at public speaking skills. Joshua has also encouraged students to improve communications by making us performing weekly public speeches. Joshua not just brings up challenging discussions as well as important historical speeches. In addition, Joshua shifts well between professional and casual settings; He lets you know the boundaries but at the same time he is amiable and approachable. Overall Joshua has a social conscience that shows how thoughtful and generous he is and I'm very proud to be linked to her both professionally and personally. If you are presented with the opportunity to work with him, please do take the chance!
Phoebe Thorne
As an Implementation Consultant, Josh and I worked hand in hand on many enterprise projects together at TalentReef/Mitratech. Josh is always able to find the perfect balance between personal and professional when interacting with clients and quickly unites internal and external teams to work towards common goals and tasks. His attention to detail and organization ensures items are completed correctly, within scope and on time. When unforeseen issues do arise, Josh handles them with grace and isn’t afraid to have difficult conversations when necessary. He is always advocating for his clients by working with internal teams (product, sales, customer success) to ensure the best experience and solution within our product. Josh is not only a great Project Manager but also a great teammate and friend. Whenever we work together, I am confident that everything will be done well and with the client's best interest at the forefront of his mind.
Aaron (Guo Hau) Yun
Joshua is the teacher in Purdue Communication Program I attend to. He is a focused, committed teacher who specializes in public speaking. He not just delivers class material to his students, but also teaches communication courtesy in multiple art forms so students can have a better idea at public speaking skills. Joshua has also encouraged students to improve communications by making us performing weekly public speeches. Joshua not just brings up challenging discussions as well as important historical speeches. In addition, Joshua shifts well between professional and casual settings; He lets you know the boundaries but at the same time he is amiable and approachable. Overall Joshua has a social conscience that shows how thoughtful and generous he is and I'm very proud to be linked to her both professionally and personally. If you are presented with the opportunity to work with him, please do take the chance!
Phoebe Thorne
As an Implementation Consultant, Josh and I worked hand in hand on many enterprise projects together at TalentReef/Mitratech. Josh is always able to find the perfect balance between personal and professional when interacting with clients and quickly unites internal and external teams to work towards common goals and tasks. His attention to detail and organization ensures items are completed correctly, within scope and on time. When unforeseen issues do arise, Josh handles them with grace and isn’t afraid to have difficult conversations when necessary. He is always advocating for his clients by working with internal teams (product, sales, customer success) to ensure the best experience and solution within our product. Josh is not only a great Project Manager but also a great teammate and friend. Whenever we work together, I am confident that everything will be done well and with the client's best interest at the forefront of his mind.
Aaron (Guo Hau) Yun
Joshua is the teacher in Purdue Communication Program I attend to. He is a focused, committed teacher who specializes in public speaking. He not just delivers class material to his students, but also teaches communication courtesy in multiple art forms so students can have a better idea at public speaking skills. Joshua has also encouraged students to improve communications by making us performing weekly public speeches. Joshua not just brings up challenging discussions as well as important historical speeches. In addition, Joshua shifts well between professional and casual settings; He lets you know the boundaries but at the same time he is amiable and approachable. Overall Joshua has a social conscience that shows how thoughtful and generous he is and I'm very proud to be linked to her both professionally and personally. If you are presented with the opportunity to work with him, please do take the chance!
Credentials
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Project Management Professional (PMP)®
Project Management InstituteJul, 2023- Nov, 2024
Experience
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Doozy Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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Aug 2023 - Present
Working with companies in the Brewery, Winery and Distillery spaces to build ERP software for their business. Working with companies in the Brewery, Winery and Distillery spaces to build ERP software for their business.
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TalentReef, part of Mitratech
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United States
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Software Development
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1 - 100 Employee
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Project Manager
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Oct 2021 - Jul 2023
- Successfully implemented 1 million dollars in new customer revenue in 2022. - Lead strategist evaluating two external company's impact on applicant flow. This is a pilot campaign where I devised an analysis to determine efficacy of each company and determine their ability to bolster our product offerings. - Designed study confirming TalentReef Metrics that can predict larger economic trends. Linear Regression indicated that 75% of new TalentReef locations can be predicted by hiring… Show more - Successfully implemented 1 million dollars in new customer revenue in 2022. - Lead strategist evaluating two external company's impact on applicant flow. This is a pilot campaign where I devised an analysis to determine efficacy of each company and determine their ability to bolster our product offerings. - Designed study confirming TalentReef Metrics that can predict larger economic trends. Linear Regression indicated that 75% of new TalentReef locations can be predicted by hiring numbers from US Department of Labor and Statistics.
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Customer Success Manager
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Feb 2021 - Oct 2021
- Researched best practices for all Taco Bell hourly hiring and discovered a statistically significant difference in hiring strategy. This has allowed us to increase applicant flow by 30% using this new strategy. - Researched best practices for all Applebee’s customers and led team of 3 interns to collect and analyze data resulting in a 2.5x more applicants applying to their restaurants in Q2 2021. - Created survey quantifying client satisfaction enabling management to better predict… Show more - Researched best practices for all Taco Bell hourly hiring and discovered a statistically significant difference in hiring strategy. This has allowed us to increase applicant flow by 30% using this new strategy. - Researched best practices for all Applebee’s customers and led team of 3 interns to collect and analyze data resulting in a 2.5x more applicants applying to their restaurants in Q2 2021. - Created survey quantifying client satisfaction enabling management to better predict churn. - Responsible for a book of 51 high risk accounts totaling $825,000 in annual revenue. - Reduced client churn to 4% in Q1 of 2021, and 1.96% in Q2.
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Worldpay
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United Kingdom
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Financial Services
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700 & Above Employee
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Solutions Consultant
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Aug 2020 - Feb 2021
- Responsible for evaluating the successes and failures of FIS Custom incentive programs using Quantitative and Qualitative research methods and advising future directions for the programs. These programs have an annual budget of 2 million dollars. - Proprietor of the "Advantage Card" incentive program for partner rewards. This requires monthly report creation, verification with multiple internal stakeholders and monthly email communication of payout totals with historical data. This program… Show more - Responsible for evaluating the successes and failures of FIS Custom incentive programs using Quantitative and Qualitative research methods and advising future directions for the programs. These programs have an annual budget of 2 million dollars. - Proprietor of the "Advantage Card" incentive program for partner rewards. This requires monthly report creation, verification with multiple internal stakeholders and monthly email communication of payout totals with historical data. This program has an annual budget of 600,000 dollars. - Restructured strategic partnership accounts providing detailed analysis on where to invest funds in 2021. - Member on a 4 person team creating a brand new Bank Selling program helping partner banks and ISV's connect to diversify solutioning options Bank's have to sign merchants. - Created a diversity recruiting effort and educational partnership between FIS and MSU Denver.
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Chanel Support Coordinator
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Oct 2018 - Jul 2020
- Created new data collection process for our National Account Support team resulting in a 63% reduction in errant email cases from the start to the end of Q2 2020. - Created mission statement and organizational design for Commercial Effectiveness and Enablement Advisory Board. -Implemented team evaluations for the Sales Support team in Q1 2020 using phone, email and survey data to optimize team performance and successfully increased team budget by 50%. -Designed and created phone… Show more - Created new data collection process for our National Account Support team resulting in a 63% reduction in errant email cases from the start to the end of Q2 2020. - Created mission statement and organizational design for Commercial Effectiveness and Enablement Advisory Board. -Implemented team evaluations for the Sales Support team in Q1 2020 using phone, email and survey data to optimize team performance and successfully increased team budget by 50%. -Designed and created phone data research project streamlining the corporate phone tree for the Channel Support team by 11% from Q3 to Q4. -Created new Organizational structure increasing diversity, accountability and productivity for our Sales Services leadership team. In Q3 and 4 of 2019 this leadership team had a 45% production increase. -Designed, executed and deployed an organizational escalation map presented to all departments in the company and 150 partners to better handle issues resulting from merger of Worldpay and Vantiv. -Trained and Mentored 11 new hires in sales services, providing weekly meetings and trainings to expedite the learning experience of new customers.
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Yelp
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United States
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Technology, Information and Internet
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700 & Above Employee
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Account Executive
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Sep 2017 - Aug 2018
- Consult business owners on online marketing options - Averaged 77 cold calls per day, pitched 20 businesses a month, and closed an average of 10 times per month -Responsible for increasing Cincinnati sales by 17% in Q2 - Consult business owners on online marketing options - Averaged 77 cold calls per day, pitched 20 businesses a month, and closed an average of 10 times per month -Responsible for increasing Cincinnati sales by 17% in Q2
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Purdue University
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United States
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Higher Education
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700 & Above Employee
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Graduate Teaching Assistant
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Aug 2015 - Aug 2017
- Teacher on Record 6 semesters for Com 114, Professional Speaking. This includes teaching, preparing assignments and grading for 50 students a semester. Average teacher rating 4.8/5 - Teacher on Record for one semester of Com 251, Communication Media and Society. This includes lesson preparation and collaboration with colleagues to improve course design. Average teacher rating 4.4/5 - Research Assistant on two different research teams. Thesis: "Rhetorical Republic: Quantifying the… Show more - Teacher on Record 6 semesters for Com 114, Professional Speaking. This includes teaching, preparing assignments and grading for 50 students a semester. Average teacher rating 4.8/5 - Teacher on Record for one semester of Com 251, Communication Media and Society. This includes lesson preparation and collaboration with colleagues to improve course design. Average teacher rating 4.4/5 - Research Assistant on two different research teams. Thesis: "Rhetorical Republic: Quantifying the effect of Rhetorical Effectiveness on Twitter using the 2016 Presidential Campaign Tweets " - Promise Grant Research Award Recipient Show less - Teacher on Record 6 semesters for Com 114, Professional Speaking. This includes teaching, preparing assignments and grading for 50 students a semester. Average teacher rating 4.8/5 - Teacher on Record for one semester of Com 251, Communication Media and Society. This includes lesson preparation and collaboration with colleagues to improve course design. Average teacher rating 4.4/5 - Research Assistant on two different research teams. Thesis: "Rhetorical Republic: Quantifying the… Show more - Teacher on Record 6 semesters for Com 114, Professional Speaking. This includes teaching, preparing assignments and grading for 50 students a semester. Average teacher rating 4.8/5 - Teacher on Record for one semester of Com 251, Communication Media and Society. This includes lesson preparation and collaboration with colleagues to improve course design. Average teacher rating 4.4/5 - Research Assistant on two different research teams. Thesis: "Rhetorical Republic: Quantifying the effect of Rhetorical Effectiveness on Twitter using the 2016 Presidential Campaign Tweets " - Promise Grant Research Award Recipient Show less
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Findlay Country Club
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Consumer Services
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1 - 100 Employee
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Server
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May 2011 - Aug 2015
- Suggestive sales of food and beverage options for members to increase purchase amount and revenues of the business. - Collaborated with 4 supervisors and 10 co-workers and rewrote the club’s mission statement. - Maintained customer retention and satisfaction by developing and building positive rapport with 500 members. - Bartend and manage a room with a seating capacity of 50. - Suggestive sales of food and beverage options for members to increase purchase amount and revenues of the business. - Collaborated with 4 supervisors and 10 co-workers and rewrote the club’s mission statement. - Maintained customer retention and satisfaction by developing and building positive rapport with 500 members. - Bartend and manage a room with a seating capacity of 50.
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Catawba Island Club
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United States
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Hospitality
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1 - 100 Employee
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Summer Hospitality Intern
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May 2014 - Aug 2014
- Collaborated with 6 servers and 2 customer service representatives to cater to 281 guests on Memorial Day, the highest attended dinner function in club history resulting in the highest sales for the club. - Developed and built positive rapport with 1,300 various members and serviced members in the high capacity patio section. - Promoted and publicized upcoming events that strengthened member participation and involvement in club functions. - Collaborated with 6 servers and 2 customer service representatives to cater to 281 guests on Memorial Day, the highest attended dinner function in club history resulting in the highest sales for the club. - Developed and built positive rapport with 1,300 various members and serviced members in the high capacity patio section. - Promoted and publicized upcoming events that strengthened member participation and involvement in club functions.
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Bowling Green Men’s Basketball
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Bowling Green Ohio
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Student Intern
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Sep 2010 - Oct 2011
- Managed operations of the basketball team on a 20 hour per week volunteer basis, covering 16 home games and 70 practices. - Assist with communicating information between 14 players and 4 coaches. - Responsible for providing film cuts and final edits and presenting them for coach and player viewing. - Managed and oversaw logistics for one road trip. - Managed operations of the basketball team on a 20 hour per week volunteer basis, covering 16 home games and 70 practices. - Assist with communicating information between 14 players and 4 coaches. - Responsible for providing film cuts and final edits and presenting them for coach and player viewing. - Managed and oversaw logistics for one road trip.
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Education
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2015 - 2018
Purdue University
Master of Arts (M.A.), Social Media Analytics -
2010 - 2014
Bowling Green State University
Bachelor of Arts, Communication and Media Studies
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