Josh Scales, MBA, CLSSGB

Founder & CEO at Uniti Health
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Location
Nashville Metropolitan Area

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Steven Thomas, CMPE, PCMH CCE

Josh has been an asset to the tnREC team and was able to revive some of our stalled accounts and worked with them through a successful attestation. His ability to communicate, motivate and transition projects through a designated timeline has been inspiring. It has been a pleasure working with Josh and he will be a welcomed addition to any team.

Andrea Gillotte

Josh is quite an ambitious determined individual that succeeds at everything he applies himself to. Josh has been an asset to the tnREC team and established relationships with providers in a very short time-period that directly led to the success of our project of implementing HIT and HIE in Middle TN. Josh's positive attitude is influential in motivating other team members to be their best. It has been a pleasure working with Josh.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Founder & CEO
      • Jun 2020 - Present
    • United States
    • IT Services and IT Consulting
    • Board Member
      • Jun 2021 - Present
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Board Member
      • Jul 2020 - Present
    • United States
    • Accounting
    • 400 - 500 Employee
    • Manager, Healthcare Consultant
      • Mar 2019 - Jun 2020
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • HIT Manager
      • 2018 - Mar 2019
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director, Telemedicine-Access & Engagement
      • Feb 2017 - Oct 2017

    • Clinical Manager of EMR Adoption
      • Aug 2014 - Feb 2017

      -Managed & Trained employed/non-employed physicians and their staff members regarding the use of enterprise EHR technology to meet current regulatory/quality requirements. -Assisted facilities with designing and optimizing clinical workflows to meet organizational guidelines. -Assisted facilities with the adoption of the patient portal and other new system functionalities. -Subject matter expert for Meaningful use, PQRS and EMR optimization.-Maintained compliance with all items related to CMS (HITECH) Act for stand alone markets.- Independently managed staff members in a national territory who monitor Core and Menu objectives on a weekly basis to ensure successful attestation.-Developed & monitored action plans for those providers who are not compliant with CMS thresholds.-Worked with Senior Leadership to develop practical solutions to challenges identified with functionality and production of EMR.- Built solid working relationships with staff, physicians, and C-Level hospital executives.- Organized and facilitated monthly operational meetings with corporate executives and practice across a nationwide territory to ensure compliance of regulatory programs.- Developed standardized training materials that incorporate best practices and customized workflows, specific to current EHR technology and individual/group practice settings.- Lead integration/clinical readiness process for the company’s Population Health Platform for Ambulatory and Acute systems. - Worked closely with vendors to ensure efficient implementation of Population Health platform.- Assisted with validation of quality measures in system to align with company's quality initiative.-Work with physicians and supporting staff to optimize workflows to achieve maximum efficiency. - Assisted practices with aligning current processes to comply with new MACRA/MIPS requirements. Show less

    • Strategic Analyst
      • May 2014 - Aug 2014

      Acts as a subject matter expert to improve clinical workflows and optimize use of clinical applications.Assist with the development and training of clinical informatics software to be coordinated with information systems specialists to capture best practice, standard of care, evidence based practice as well as meets regulatory/ accreditation requirements. Assist specific practices in the implementation and optimization of new IT products and associated process and flow changes.Assists in creating orientation programs for Clinical staff related to changes in Clinical Informatics.Provides weekly status reports to the Regional and Senior Directors.Participates in the review and testing of new releases and updates, evaluating new functionality and managing transfer files for new features. Creates or updates workflows.Evaluates system capabilities to meet strategic goals and end-user requirements, controls, clarifies expectations and promotes user acceptance of systems. Where appropriate, recommends feasible alternatives.Analysis and creation of Meaningful Use metrics for physician services.Completes data extractions and creates Meaningful Use market dashboards. Updates cross-reference file with providers participating prior to running extraction.Creates monthly metrics roll-up reports for all EHR applications by market and division.Manages Meaningful Use SharePoint site.Reviews attestation packages prior to sending to markets and final review before submission to CMS and states. Show less

    • HIT Consultant/ Middle TN
      • Jun 2013 - Feb 2014

      Assist providers and hospitals in the EHR Incentive Program including understanding and obtaining all stages of Meaningful Use for both Medicare and Medicaid (TennCare) programs. Manage mutiple projects at once to ensure accuracy and efficiency. Provide support to all assigned physician practice groups regarding HIT adoption, continuous quality improvement efforts, and effective uses of data through on-site visits, regional meetings and scheduled conference calls. Complete Workflow analysis & redesign's for practices to ensure they are meeting milestone requirements for the programs. Recruit physician office practices, as assigned, for participation in HIT adoption, The Direct Project, Meaningful Use and other quality improvement efforts. Research/review clinical literature and other materials to support project definition, development and revision, contribute to project documentation. Maintain professional relationships with state and national organizations to gain insight and understanding of future trends, regulations, and to facilitate communication between providers and agencies. Show less

    • EPM Specialist
      • Mar 2012 - Apr 2013

      As a NextGen EPM Implementation Specialist my main role is to successfully carry out the full implementation lifecycle of the NextGen system, including planning, design, training, and maintenance. Other duties like performing system upgrades, enhancements, and customizations as needed,dseveloping thorough training policies and procedures to ensure proper utilization of NextGen software by end-users,Serve in a train-the-trainer capacity for client’s internal implementation specialist staff and work according to timelines and expectations designated by client and effectively address delays or complications. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Business Rep
      • Jun 2011 - Mar 2012

      Coordinated patient scheduling for three clinics (Radiology, Women’s, Optomology) averaging 160 to 175 appointments weekly using Nextgen EPM system. Maintained Finances: accounts payable/receivable, invoicing, insurance billing, budgeting. Prepared professional reports for Monies applied, Patient trend analysis, Insurance analysis etc. Maintained Compliance with all healthcare facility, HMO, and insurance requirements. Assisted with coordinating specialty programs for facility (Diabetes, Breast Cancer, Sickle Cell etc). Show less

    • United States
    • Broadcast Media Production and Distribution
    • Promotions Lead
      • Aug 2007 - Sep 2009

      I Assisted Promotions Director with planning & managing corporate and local events for clients. Planned and prepared advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies. Managed interns placed them in their area of interest in the company. Communicated with clients face to face to exceed their needs & goals. Planned & executed events for clients local & corporate. Gathered and organized information to plan successful advertising campaigns Show less

Education

  • Western Governors University
    Master of Business Administration - MBA, Health/Health Care Administration/Management
    2017 - 2019
  • MSI
    Lean Six Sigma Greenbelt- Healthcare
    2014 - 2015
  • Tennessee State University
    B.S., Mass Communications.
    2005 - 2009
  • Tennessee State University
    Graduate Certificate, Healthcare Administration & Planning
    2010 - 2011

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