Josh McGowan
Senior Consultant at BTD- Claim this Profile
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Bio
Matt Nicklin
It’s rare that you come across someone as driven and talented as Josh. Josh and I worked together at Safe Systems. Josh joined the organization as a director and my direct manager. I held the position of Manager of Managed Services and worked very closely with him. Josh quickly got up to speed on our day to day operations and was able to provide invaluable feedback on improvements that we could make to operate more effectively. I was particularly impressed by Josh’s ability to build up rapport with the team and gain their trust. Josh was able to build relationships with every team member in our Network Operations Center, he knew details about them and it showed he truly cared for the team members. Our team was pretty sizable at that time so this was no easy task. His ability to communicate with the team and drive results was extremely impressive. As a team member or a leader, Josh earns my highest recommendation! He is willing to go the extra mile and truly cares about his team.
Joshua Tanusaputra
Josh is relentless in his pursuit of excellence. He has the keen ability to lead a time with a strategic vision in mind while balancing tactical executions. In his interactions with his current and potential customers, he maintains a high degree of curiosity that ultimately allows him to provide custom solutions. I am continuously impressed by his ability communicate complex topics and issues in a simple and straight forward manner. I would highly recommend Josh to anyone who is considering his services.
Matt Nicklin
It’s rare that you come across someone as driven and talented as Josh. Josh and I worked together at Safe Systems. Josh joined the organization as a director and my direct manager. I held the position of Manager of Managed Services and worked very closely with him. Josh quickly got up to speed on our day to day operations and was able to provide invaluable feedback on improvements that we could make to operate more effectively. I was particularly impressed by Josh’s ability to build up rapport with the team and gain their trust. Josh was able to build relationships with every team member in our Network Operations Center, he knew details about them and it showed he truly cared for the team members. Our team was pretty sizable at that time so this was no easy task. His ability to communicate with the team and drive results was extremely impressive. As a team member or a leader, Josh earns my highest recommendation! He is willing to go the extra mile and truly cares about his team.
Joshua Tanusaputra
Josh is relentless in his pursuit of excellence. He has the keen ability to lead a time with a strategic vision in mind while balancing tactical executions. In his interactions with his current and potential customers, he maintains a high degree of curiosity that ultimately allows him to provide custom solutions. I am continuously impressed by his ability communicate complex topics and issues in a simple and straight forward manner. I would highly recommend Josh to anyone who is considering his services.
Matt Nicklin
It’s rare that you come across someone as driven and talented as Josh. Josh and I worked together at Safe Systems. Josh joined the organization as a director and my direct manager. I held the position of Manager of Managed Services and worked very closely with him. Josh quickly got up to speed on our day to day operations and was able to provide invaluable feedback on improvements that we could make to operate more effectively. I was particularly impressed by Josh’s ability to build up rapport with the team and gain their trust. Josh was able to build relationships with every team member in our Network Operations Center, he knew details about them and it showed he truly cared for the team members. Our team was pretty sizable at that time so this was no easy task. His ability to communicate with the team and drive results was extremely impressive. As a team member or a leader, Josh earns my highest recommendation! He is willing to go the extra mile and truly cares about his team.
Joshua Tanusaputra
Josh is relentless in his pursuit of excellence. He has the keen ability to lead a time with a strategic vision in mind while balancing tactical executions. In his interactions with his current and potential customers, he maintains a high degree of curiosity that ultimately allows him to provide custom solutions. I am continuously impressed by his ability communicate complex topics and issues in a simple and straight forward manner. I would highly recommend Josh to anyone who is considering his services.
Matt Nicklin
It’s rare that you come across someone as driven and talented as Josh. Josh and I worked together at Safe Systems. Josh joined the organization as a director and my direct manager. I held the position of Manager of Managed Services and worked very closely with him. Josh quickly got up to speed on our day to day operations and was able to provide invaluable feedback on improvements that we could make to operate more effectively. I was particularly impressed by Josh’s ability to build up rapport with the team and gain their trust. Josh was able to build relationships with every team member in our Network Operations Center, he knew details about them and it showed he truly cared for the team members. Our team was pretty sizable at that time so this was no easy task. His ability to communicate with the team and drive results was extremely impressive. As a team member or a leader, Josh earns my highest recommendation! He is willing to go the extra mile and truly cares about his team.
Joshua Tanusaputra
Josh is relentless in his pursuit of excellence. He has the keen ability to lead a time with a strategic vision in mind while balancing tactical executions. In his interactions with his current and potential customers, he maintains a high degree of curiosity that ultimately allows him to provide custom solutions. I am continuously impressed by his ability communicate complex topics and issues in a simple and straight forward manner. I would highly recommend Josh to anyone who is considering his services.
Experience
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BTD
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Senior Consultant
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Oct 2021 - Present
Partner with clients to achieve the long-term deal value for their inorganic growth strategy. Accomplished through designing tailored workshops, producing clear integration plans, ensuring proper governance and identifying and addressing the risks inherent in these deals. Partner with clients to achieve the long-term deal value for their inorganic growth strategy. Accomplished through designing tailored workshops, producing clear integration plans, ensuring proper governance and identifying and addressing the risks inherent in these deals.
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University of Warwick - Warwick Business School
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United Kingdom
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Higher Education
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700 & Above Employee
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MBA - Distinction
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Sep 2020 - Oct 2021
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On Center
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Canada
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Executive Offices
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Director
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Apr 2020 - Oct 2021
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Consultant
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United States
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Advertising Services
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Management Consultant (Technology Transformation)
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Jun 2018 - Oct 2021
Recommending and establishing strategic solutions with executive teams on identifying the core goals for their organization and implementing innovative processes, tools, and metrics to accomplish their goals. • Designed and launched an innovative, affordable, and collaborative consulting product for SMB’s and Non-Profit Organizations to produce a clear picture of current state and establishing a clear strategic vision. • Redesigned a $1.5 million financial model for a new 5-year plan for a career services organization. • Consulted with executive team to assess the business plan, clarify strategic objectives, and establish metrics to track implementation of those objectives and their effect to bottom line. Show less
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Safe Systems
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United States
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Information Technology & Services
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100 - 200 Employee
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Director, Technology Service Delivery
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Jan 2018 - May 2019
Safe Systems provides technology, security and compliance services for community Financial Institutions across the United States. • Streamlined processes for 3 team leads and 47 team members to meet 99% of committed SLA’s and 4.8 out of 5 customer satisfaction while scaling to the largest customer size in company history. • Led a team of engineers to design and implement a new automated system for updating Windows 10 devices across 18,000 endpoints, first known automated solution of its kind in industry. • Implemented an agile project management solution, reduced turn time on application implementation projects by 50% while maintaining industry leading customer satisfaction scores. Show less
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NSN Management
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of IT Solutions
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Mar 2015 - Nov 2017
• In my tenure with NSN the organization grew by over 150%. • Interfaced with small business owners to design, implement, and maintain technical solutions for their organizations. • Provided technical services to our 30+ small business clients, including server, networking, and desktop support the platforms included, but were not limited to Active Directory, multiple file share platforms, local Exchange and Office 365. • Developed processes to ensure first contact on every ticket and resolution of tickets to meet 98% of SLA’s. Show less
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NBI Services
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United States
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Construction
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Special Projects Manager
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Dec 2009 - Mar 2013
NBI Services recruited me out of college and consistently promoted me within the organization with projects across multiple NBI subsidiary companies. I worked in various roles resolving operational, personnel, and technical issues. • Led a Managed Services organization from 30% net loss to 30% profitability by revamping team processes, goals, and client engagement. • Launched a new cross functional application for a crude hauling company’s driving, scheduling, billing, and finance teams, application is still used and increased efficiency of each load by 5%. • Identified loss of 50% of product from a recently purchased gas gathering system and worked with financial and field operations staff to reduce loss of product by 30%. Show less
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Education
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2020 - 2021
University of Warwick - Warwick Business School
Master of Business Administration - MBA, General Studies
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