Experience

OYO UK

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Junior Key Account Manager

  • Nov 2022 - Present

  • Maintain client in UK worth 5 million £ • Selling Oyo platform (Channel Manager) to hotels • Selling contactless self check-in solution to hotels • Adding New hotels to OYO platform • Cross selling and up selling of service. • Handling project to improve guest experience in UK and Europe Oyo Hotels • Team member in developing self check-in solution in Oyo • Build and maintain relationships with new clients. • Creating and developing new strategies to improve the business • Managing the price for the entire market during peak and off peak • Facilitating the efficient management of demand, supply, and operations • Meeting, presenting, counselling, and convincing the Hotels Owner and executing negotiations • Taking care of a portfolio of more than 100 properties for UK region which contribute a monthly turnover of more than 5 million £. • Identifying and developing new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat/ referral business • Handling the business, revenue, and day to day operational queries of the allocated portfolio • Take ownership of dispute management through coordination with internal and external stakeholders • Publish Management Information on key performance metrics, that help in identifying the gaps and new improvement opportunities in the overall reconciliation and revenue system • Partner Experience: ensuring our partners are looked after is critical and so this role is responsible in supporting post onboarding to ensure brand standards, recon statements, commercial understanding (if any) and act as a support function for the partner • Partner Experience: ensuring our partners are looked after is critical and so this role is responsible in supporting post onboarding to ensure brand standards, recon statements, commercial understanding and act as a support function for the partner Show less



Sutaka UK Ltd

• United Kingdom
• Wholesale Food and Beverage
• 1 - 100 Employee

• Sales Consultant

  • Mar 2022 - Sep 2022

  • Build and maintain relationships with clients in EMEA • Create compelling sales pitches. • Complete all paperwork. • Managing all social media channels. • Improving visibility on all social media channels • Reach out to potential clients to inform them about our products and services. • Creating and maintaining client database. • Chasing for payments from Customers. • Dealing with management, employees and suppliers • Developed and managed key accounts • Executed cold calling and prospecting over the phone. • Export Sales • Export Marketing • Key Account Management Show less



OYO

• India
• Technology, Information and Internet
• 700 & Above Employee

• Business Development Manager

  • Oct 2018 - Sep 2021

  • Administering the entire Nilgiris zone with more than 200+ properties.• Responsible for the efficient management on demand, supply and operation.• Reporting to Area Supply Head of OYO Rooms• Meeting, Presenting, Counseling and Convincing the Hotels, Cottages and HomesOwner and GM• Achieving targets on timely basis.• Complete supply cycle• Conducting Workshops and Presentations• Involvement in business development strategies.• Negotiations.• Developing Leads through different methods Generating appointments• Creating and Maintaining Client Data Base• Marketing activities• Maintaining Owner relationship.• Product Promotion and Development.• Account Management.• Cold calling and prospecting over the phone• Responsible for business development through adding Supply Show less

• Area General Manager (Operations)

  • Sep 2016 - Sep 2018

  • Supervising 50+ properties in the given zone• Doing Call with various department to get the operation work done.• Keeping track on the guest feedback system & implementing guest’srequirements.• Handling 12 Member team• Handling Guest for their best experience• Handling the audits from the OYO Audit App• Responsible for Relation Management• Responsible for OYO Properties efficient Training• Responsible for maintaining good relations with Local Market.• Responsible for maintaining & monitoring Standard Operating Procedures.• Doing mystery audit to monitor the staff’s efficiency on SOP’s being followed in the Various Properties.• Responsible for maintaining good coordination with corporate.• Responsible to track & maintain good guest rapport for brand image building & upselling of rooms all across India.• Responsible to coordinate with the other Teams and get the work done.• Responsible to coordinate with the Property Manager and Property Owner.• Responsible to avoid shifting and escalation Show less

• Cluster Manager (Operations)

  • Sep 2015 - Aug 2016

  • Doing Call with various department to get the operation work done.• Keeping track on the guest feedback system & implementing guest’srequirements.• Handling Guest for their best experience• Handling the audits from the OYO Audit App• Responsible for Relation Management• Responsible for OYO Properties efficient Training• Responsible for maintaining good relations with Local Market.• Responsible for maintaining & monitoring Standard Operating Procedures.• Doing mystery audit to monitor the staff’s efficiency on SOP’s being followed in the Various Properties.• Responsible for maintaining good coordination with corporate.• Responsible to track & maintain good guest rapport for brand image building & upselling of rooms all across India.• Responsible to coordinate with the other Teams and get the work done. Show less



EcoSense Sustainable Solutions Pvt Ltd.

• India

• Account Manager

  • Aug 2014 - Sep 2015

  • Engaged in meeting, presenting, counselling, and convincing the Directors, H.O.D., Dean, Principals • Achieving targets on timely basis. • Administered the complete sales cycle and facilitated the after-sales management • Delivered workshops and presentations • Contributed to development of business development strategies and marketing activities • Developed and managed key accounts • Executed cold calling and prospecting over the phone • Maintaining client relationship. • Product Promotion and selling. • Negotiations. • Developing Leads through different methods • Generating appointments • Creating and Maintaining Client Data Base • Account Management. • Cold calling and prospecting over the phone • Responsible for business development through sales Show less



ProQuest

• United States
• Libraries
• 700 & Above Employee

• Account Executive

  • Jun 2013 - Jul 2014

  • Conducting meeting with Directors, H.O.D, Dean, Principals • Successfully achieved monthly sales target on timely basis • Engaged in product promotion, selling and marketing activities • Facilitated business development through sales and generated appointments • Created and maintained the client database • Conducting meeting with Directors, H.O.D, Dean, Principals • Achieving targets on timely basis. • Maintaining client relationship. • Product Promotion and selling. • Cold calling and prospecting over the phone • Responsible for business development through sales • Generating appointments • Creating and Maintaining Client Data Base • Account Management. Show less



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Management Trainee

  • Apr 2012 - Jun 2012

  Market research Market research



Country Club

• India
• Hospitality
• 700 & Above Employee

• Sales Executive

  • May 2010 - Jun 2011

  • Engaged in identifying the potential customer and generating indoor & outdoor sales • Executed cold calling and prospecting over the phone • Successfully achieved monthly sales target • Facilitated business development through sales • Generated leads through different methods • Engaged in identifying the potential customer and generating indoor & outdoor sales • Executed cold calling and prospecting over the phone • Successfully achieved monthly sales target • Facilitated business development through sales • Generated leads through different methods