Josh Holden
Marketing Director at Beach Mart Enterprises- Claim this Profile
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Bio
Sarita Muley
Josh and I worked together while I was the digital offer operations manager at Walgreens. My role involved working closely with Josh to coordinate the digital offer e-mail assets and ensure these e-mails deployed to customers with no user experience issues. These e-mail did not always smoothly deploy, but Josh always managed the challenges calmly and effectively. His high energy and determination gave the team the much needed morale to solve an issue quickly. He was always the first to help in the problem solving and made the team thought through the solutions from various angles. Additionally, Josh is incredibly knowledgeable in multiple areas, ranging from marketing to digital user experience and e-mail operations. This background has allowed Josh to implement innovative enhancements that also have firm operational and financial basis. While I didn't report directly to Josh, I saw how well he managed his team, ensuring that tasks were aligned to each member's skill sets or providing the appropriate coaching to help struggling members succeed. Overall, Josh's leadership, teamwork, and problem solving skills allowed Walgreens to develop a sophisticated e-mail marketing program that ultimately helped the company's revenue and expand its customer base.
Michelle Bateman Metzger, MPA
I had never been involved with an ESP or the production of emails prior to meeting Josh. He is extremely passionate about the channel and highly educated when it comes to emerging technologies, trends and industry changes. His enthusiasm is contagious, not just in his professionalism and demeanor, but in his clear understanding of how to create the best communication statements – both in design and delivery. During my time at Walgreens I saw Josh hold positions of increasing responsibility and eventually manage the entire channel and a team of his own. His industry insights, ability to anticipate issues, agility to resolve problems and commitment to the annual Halloween costume competition are impressive. I highly recommend him.
Sarita Muley
Josh and I worked together while I was the digital offer operations manager at Walgreens. My role involved working closely with Josh to coordinate the digital offer e-mail assets and ensure these e-mails deployed to customers with no user experience issues. These e-mail did not always smoothly deploy, but Josh always managed the challenges calmly and effectively. His high energy and determination gave the team the much needed morale to solve an issue quickly. He was always the first to help in the problem solving and made the team thought through the solutions from various angles. Additionally, Josh is incredibly knowledgeable in multiple areas, ranging from marketing to digital user experience and e-mail operations. This background has allowed Josh to implement innovative enhancements that also have firm operational and financial basis. While I didn't report directly to Josh, I saw how well he managed his team, ensuring that tasks were aligned to each member's skill sets or providing the appropriate coaching to help struggling members succeed. Overall, Josh's leadership, teamwork, and problem solving skills allowed Walgreens to develop a sophisticated e-mail marketing program that ultimately helped the company's revenue and expand its customer base.
Michelle Bateman Metzger, MPA
I had never been involved with an ESP or the production of emails prior to meeting Josh. He is extremely passionate about the channel and highly educated when it comes to emerging technologies, trends and industry changes. His enthusiasm is contagious, not just in his professionalism and demeanor, but in his clear understanding of how to create the best communication statements – both in design and delivery. During my time at Walgreens I saw Josh hold positions of increasing responsibility and eventually manage the entire channel and a team of his own. His industry insights, ability to anticipate issues, agility to resolve problems and commitment to the annual Halloween costume competition are impressive. I highly recommend him.
Sarita Muley
Josh and I worked together while I was the digital offer operations manager at Walgreens. My role involved working closely with Josh to coordinate the digital offer e-mail assets and ensure these e-mails deployed to customers with no user experience issues. These e-mail did not always smoothly deploy, but Josh always managed the challenges calmly and effectively. His high energy and determination gave the team the much needed morale to solve an issue quickly. He was always the first to help in the problem solving and made the team thought through the solutions from various angles. Additionally, Josh is incredibly knowledgeable in multiple areas, ranging from marketing to digital user experience and e-mail operations. This background has allowed Josh to implement innovative enhancements that also have firm operational and financial basis. While I didn't report directly to Josh, I saw how well he managed his team, ensuring that tasks were aligned to each member's skill sets or providing the appropriate coaching to help struggling members succeed. Overall, Josh's leadership, teamwork, and problem solving skills allowed Walgreens to develop a sophisticated e-mail marketing program that ultimately helped the company's revenue and expand its customer base.
Michelle Bateman Metzger, MPA
I had never been involved with an ESP or the production of emails prior to meeting Josh. He is extremely passionate about the channel and highly educated when it comes to emerging technologies, trends and industry changes. His enthusiasm is contagious, not just in his professionalism and demeanor, but in his clear understanding of how to create the best communication statements – both in design and delivery. During my time at Walgreens I saw Josh hold positions of increasing responsibility and eventually manage the entire channel and a team of his own. His industry insights, ability to anticipate issues, agility to resolve problems and commitment to the annual Halloween costume competition are impressive. I highly recommend him.
Sarita Muley
Josh and I worked together while I was the digital offer operations manager at Walgreens. My role involved working closely with Josh to coordinate the digital offer e-mail assets and ensure these e-mails deployed to customers with no user experience issues. These e-mail did not always smoothly deploy, but Josh always managed the challenges calmly and effectively. His high energy and determination gave the team the much needed morale to solve an issue quickly. He was always the first to help in the problem solving and made the team thought through the solutions from various angles. Additionally, Josh is incredibly knowledgeable in multiple areas, ranging from marketing to digital user experience and e-mail operations. This background has allowed Josh to implement innovative enhancements that also have firm operational and financial basis. While I didn't report directly to Josh, I saw how well he managed his team, ensuring that tasks were aligned to each member's skill sets or providing the appropriate coaching to help struggling members succeed. Overall, Josh's leadership, teamwork, and problem solving skills allowed Walgreens to develop a sophisticated e-mail marketing program that ultimately helped the company's revenue and expand its customer base.
Michelle Bateman Metzger, MPA
I had never been involved with an ESP or the production of emails prior to meeting Josh. He is extremely passionate about the channel and highly educated when it comes to emerging technologies, trends and industry changes. His enthusiasm is contagious, not just in his professionalism and demeanor, but in his clear understanding of how to create the best communication statements – both in design and delivery. During my time at Walgreens I saw Josh hold positions of increasing responsibility and eventually manage the entire channel and a team of his own. His industry insights, ability to anticipate issues, agility to resolve problems and commitment to the annual Halloween costume competition are impressive. I highly recommend him.
Experience
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Beach Mart Enterprises
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United States
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Retail
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1 - 100 Employee
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Marketing Director
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Jan 2019 - Present
• Partnering with stakeholders in developing brand, product, merchandise and communication strategies. • Collaborating with buyers and consultants for seasonal product acquisition through attending retail trade shows and networking with brand representatives. • Planing, Building and maintaining e-commerce operations, sales, promotion and content development. • Deploying in-store technology, including iPad product management and vendor payment systems. • Partnering with stakeholders in developing brand, product, merchandise and communication strategies. • Collaborating with buyers and consultants for seasonal product acquisition through attending retail trade shows and networking with brand representatives. • Planing, Building and maintaining e-commerce operations, sales, promotion and content development. • Deploying in-store technology, including iPad product management and vendor payment systems.
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Holden Media LLC
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United States
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Book and Periodical Publishing
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Founder/Digital Media Creator
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Jan 2019 - Present
• Creating and managing digital publications and experiences that enrich the Holden Beach, NC community. • Preserving the Holden Family Digital Media Archive—a collection of historical books, photos, videos, and documents. • Creating and managing digital publications and experiences that enrich the Holden Beach, NC community. • Preserving the Holden Family Digital Media Archive—a collection of historical books, photos, videos, and documents.
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Walgreens
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United States
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Retail
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100 - 200 Employee
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Sr. Manager, Email Marketing
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Dec 2015 - Jan 2019
Email Marketing & CRM - Sr. Manager (12/15-2019) • Managing internal team and vendor partner resources (Experian, ReturnPath & MovableInk) for all Walgreens promotional email efforts. • Coordinating email production process from design consulting, scheduling, development, quality-control, deployment, and analysis support. • Transitioned email development from offshore to in-house resources and standardized new Responsive 2.0 / 2-in-1 framework.
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Marketing Consultant
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Sep 2011 - Dec 2015
Email Marketing & CRM - Sr. Manager (06/15-12/15) • Managing three-person internal team and vendor partner resources (Experian, ReturnPath & MovableInk) for all Walgreens promotional email efforts. • Coordinating email production process from design consulting, scheduling, development, quality-control, deployment, and analysis support. • Transitioned email development from offshore to in-house resources and standardized new Responsive 2.0 / 2-in-1 framework.Email & SMS Marketing - Consultant (12/12-06/15) • Lead email marketing strategy, production and reporting for Pharmacy/Health, Clinic, Mobile and Balance Rewards business units. • Championed Walgreens responsive email design through developing prototype and launch. • Supported complex subscriber data migration projects via 3rd party and internal databases. • Consolidated and analyzed all weekly email campaign performance data using Experian/Cheetahmail and Omniture reporting tools. Digital Marketing & Emerging Media (09/11-11/12) • Managed all digital coupon production across all digital channels, including the launch of coupons within the Walgreens Mobile App, Foursquare, Google Wallet & others. • Streamlined digital coupon production through auditing technical requirements, consolidating staffing needs and condensing the production timeline by 50%. • Established coupon ID management system, program performance KPIs and reporting processes. Show less
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Manifest Digital
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United Kingdom
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Professional Services
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1 - 100 Employee
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Sr. Account Manager
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Feb 2011 - Aug 2011
Client: Sears Holdings Corp. • Directed account strategy and execution for Shop Your Way Rewards® customer loyalty program. • Managed design of loyalty program lifecycle emails and Facebook application design & development. Client: Various • Developed and managed web, social and content strategies for national IMAX cinema client. Work included design, implementation and CMS training. • Managed iPad-optimized site development project for global pharmaceutical client to assist field representatives. Product resulted in measurable improvement in doctor-engagement KPIs. Show less
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Digitas
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IT Services and IT Consulting
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Sr. Project Manager
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Nov 2009 - May 2010
Client: Samsung / Samsung Mobile • Scoped and managed $500k-$2Mil+ product campaigns for Television, Refrigerator, Notebook PC and Samsung.com. Project types included microsite, online advertising, and multimedia (2D & 3D). • Scoped and managed Samsung Mobile social brand platform development. Platform included strategy, creative and development of social rewards Facebook application, Banner Ads and measurement. • Gained experience leading complex projects with global agency reviews (Leo Burnett, Starcom, Condé Nast). Client: American Express • Scoped and managed $100k+ digital promotion of Alicia Keys’ World AIDS Day YouTube concert. Included creative and production of in-video ad units, rich media banners and video pre/post roll content. • Became capability expert in YouTube production specs and best practices. Advised other agency teams. • Managed offshore production teams in Costa Rica. Show less
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Sr. Project Manager
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Oct 2007 - Feb 2009
Client: Samsung / Samsung Mobile • Scoped and managed $500k-$2Mil+ product campaigns for Television, Refrigerator, Notebook PC and Samsung.com. Project types included microsite, online advertising, and multimedia (2D & 3D). • Scoped and managed Samsung Mobile social brand platform development. Platform included strategy, creative and development of social rewards Facebook application, Banner Ads and measurement. • Gained experience leading complex projects with global agency reviews (Leo Burnett, Starcom, Condé Nast). Client: American Express • Scoped and managed $100k+ digital promotion of Alicia Keys’ World AIDS Day YouTube concert. Included creative and production of in-video ad units, rich media banners and video pre/post roll content. • Became capability expert in YouTube production specs and best practices. Advised other agency teams. • Managed offshore production teams in Costa Rica. Show less
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Millennia Group, LLC
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United States
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Insurance
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Director of Marketing
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Oct 2006 - Jul 2007
• Directed marketing campaigns including website redesign, search engine optimization, webinar production, online advertising, and social media engagement. • Managed new business development through client proposals, Government RFP development, and lead acquisition programs. • Honed brand image through proposal requests and SOW documents yielding accolades from clients • Directed marketing campaigns including website redesign, search engine optimization, webinar production, online advertising, and social media engagement. • Managed new business development through client proposals, Government RFP development, and lead acquisition programs. • Honed brand image through proposal requests and SOW documents yielding accolades from clients
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Education
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1999 - 2003
Guilford College
BS, Business Management, Concentrations in Communication & Information Tech.
Community
