Experience

Fidelis Consultants

• United States
• Insurance
• 1 - 100 Employee

• Director of Commissions

  • Mar 2021 - Present

  Gilbert, Arizona, United States I establish and implement standard operating procedures to streamline agent commission processing through new system onboarding, dynamic report creation, and cross-functional communication. I manage all commission inquiries and audit requests from over 1,200 agents nationwide as well as carrier and upline commission questions. I analyze commission data from over 100 carriers monthly and reconcile this data with commission level and override agreements to ensure accurate payroll amounts



US Foods

• United States
• Food and Beverage Services
• 700 & Above Employee

• Customer Operations Coordinator II

  • Oct 2017 - Feb 2021

  Tempe, AZ I ensured products were accurately priced to customers by analyzing vendor contracts. This included processing new pricing with accuracy, researching and resolving billing errors, and reconciling accounts to ensure customers were receiving the proper pricing on invoices. I also worked with vendors and our sales teams across the country to ensure we bought and sold products at agreed upon prices.



AMP Smart.

• United States
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Accounts Payable Specialist

  • Oct 2015 - Jun 2017

  American Fork, Utah This position entailed a high level of attention to detail and analytical skills as I accounted for company expenses, entered and paid company invoices, and created detailed financial reports for upper management.



Silver Fire

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Lead Generation Specialist

  • Oct 2014 - Oct 2015

  Orem, UT My responsibilities included fielding hundreds of outbound and inbound phone calls daily, providing great customer service, maintaining a high level of quality assurance, presenting customers with educational opportunities, and generating sales leads for several well known educational institutions.