Assistant Director of Residential Life for Care and Support

• Jun 2022 - Present

Residential Life Coordinator

• Feb 2020 - May 2022

Accomplishments in Spring 2020: Led Residential Life Coordinator search committee - successfully recommending two candidates hired. Chaired Northern Student Leadership Drive-in committee for Western Association of College and University Housing Officers (WACUHO). Elected as Member at Large - North for WACUHO Executive Committee. Translated and recorded departmental orientation presentation in Spanish. Moderated three (3) virtual chats for orientation in Spanish.• Directly supervise, train, and evaluate 6-12* Resident Advisors (RAs) for 11 court, apartment-style residential area spanning 450+ apartments.• Support 450*-1,100+ students year-round with populations ranging from families, graduate students, transfer students, and international students. • Collaborate with third-party property management company, Greystar, to address delinquency, maintenance, and other resident concerns.• Develop and support virtual distance engagement experiences focused on community building, inclusive efforts, and program development.• Create biweekly community newsletter and instructional videos supporting departmental communication.• Utilize StarRez and other facility maintenance software for follow-up regarding occupancy management.• Serve on 24-hour on-call duty rotation for a campus population of 450-3,500* residential students, responding to emergency and crisis situations ranging from facilities emergencies to RA support.• Adjudicate low- and mid-level conduct cases, utilizing restorative practices and educational sanctions.*The lower number is due to COVID-19 impact. Typically there are 12 RAs and 1,100+ residents in my community and ~3,500 residents on-campus. Show less

Community Director

• Jan 2019 - Feb 2020

Accomplishments: Became Green Dot Facilitator certified (in-person and virtual overview). Co-led Summer Conferences while U.S. Open occurred locally. Completed trainings for Safe Zone, Vet-Net, and Undocu-Ally. Transitioned between three residential areas within a thirteen month span.• Directly supervise, train, and evaluate 12 Resident Advisors (RAs), one Student Assistant, and indirectly supervise eight (8) RAs for three-building residential area.• Supported over 600 students year-round with populations ranging from international students, students with disabilities, and transfer students engaged in living learning programs focused on student success.• Lead Social Justice Educators RA team providing support for social identity and intercultural development through leadership engagement.• Support departmental hiring and training of 72 RAs, including additional training support for in-area staff (20) focused on community building, inclusive efforts, and program development.• Participate in departmental committees including Exception to Policy & Residential Learning Outcomes’ development.Summer 2019• Trained and supervised 18 Summer Conference Assistants in preparation for a series of conferences ranging from 11 to 400 guests, ensuring exceptional customer service.• Created weekly schedules and provided daily tasks for students that focused around task completion and development of new skills, such as data entry and management. • Oversaw key and supplies inventory to report conference needs as a liaison to the Associate Director of Facilities and Planning and Manager for Conference and Event Services.• Accommodated last minute changes and unforeseen circumstances to maximize the guest experience, such as handling immediate room changes, facilities and billing needs, and a broad range of questions. Show less

Area Coordinator

• Jul 2017 - Jan 2019

Accomplishments 2017-2018: Completed Social Justice Training Institute. Above and Beyond departmental award recipient. Member of Assistant Director; Pottery Studio; Learning Community Program Coordinator; Residential Education Area Coordinator search advisory committees (4). Served on Commission for Strategy and Development departmental committee overhauling mission and values statement, as well as department-wide professional staff recognition efforts.• Supervised, trained, and evaluated 21 RAs and two graduate-student Assistant Residence Directors of six-building complex area of approximately 1,000 residents and two Living Learning Communities.• Supervised one Graduate Coordinator for Residential Education and Retention, while collaboratively advising UVM’s Inter-Residence Association executive board, overseeing a budget of $75,000.• Managed budget of $17,000 for community development activities, staff development, and training.• Tracked RA and student interactions, programming requirements, and other administrative responsibilities, such as budget management, via Google sheets.• Assisted in 24-hour on call duty rotation for a campus of 2,500 residential students, responding to emergency and crisis situations ranging from dangerously intoxicated students to Title IX incidents.• Collaborated with colleagues and faculty to develop the Innovation and Entrepreneurship learning community and the incorporation of Emotionally Intelligent Leadership into our residential curriculum.• Acted as a conduct hearing officer for mid-level cases and sanctions in singular and group hearings, using Maxient software to adjudicate cases within 24-hour period. Show less

Residence Director

• Jul 2016 - Jun 2017

Accomplishments 2016-2017: Trained in Restorative Practices facilitation. Students First departmental award recipient. Create and support full-time professional training schedule and lead sessions around story-telling, relationship building, and conduct management. Sole presenter of six (6) ‘Life On-Campus’ Orientation Presentations for a total of 1,800 incoming first-year students addressing the residential experience.• Supervised, trained, and evaluated 15 RAs and one graduate-student Assistant Residence Director for a five-building complex of approximately 550 residents and 39 themed housing suites.• Facilitate weekly staff and one to one meetings with student staff, residential population, and parents to offer support and de-escalate concerns regarding student satisfaction or uncharacteristic behavior. • Served on Residential Education and Retention and Training and Development committees, focused around planning small scale training sessions and large-scale events to recognize student leaders.• Managed crisis situations with students of concern through one on one conversations, referrals to campus partners, and follow-up meetings to address roommate conflicts, suicidal ideation, and more.• Mediated conversations between staff members and residents using Restorative Practices as a way to promote affective statements and questions while considering community standards.• Co-advised building Hall Council executive board as they programmed around civic engagement, mental and sexual health awareness, and other social events to engage the community. Show less

Graduate Hall Coordinator

• Jul 2015 - May 2016

Accomplishments: Completed two semesters of fieldwork in Office of Student Life and Career Services offices in conjunction with time in primary housing role, with specific highlights listed below. Developed strong relationships with student-athlete population, given majority of community consisted of these students. • Supervised, trained, and evaluated seven (7) RAs in four themed-living residential buildings, totaling 205 residents and 19 specific themes, including sustainability, queer identity, and female empowerment. • Led weekly staff meetings focused on leadership, programming, and community development. • Tracked RA and student interactions, as well as initial student move-in utilizing Roompact software. • Co-chaired RA Recruitment and Selection committee with Associate Director for Residential Education, which included supervision of six (6) RAs in the implementation of four-week Spring RA workshop series, advertisements, and information sessions. • Co-facilitated Office of Student Life Emerging Leaders Program, for 18 first-year students developing their leadership abilities, and Women in Leadership program for female identified students. • Coordinated End of Year Leadership Banquet for exceptional student leaders utilizing Qualtrics for nomination submissions and handling all logistical aspects of campus-wide event. • Developed career-advancement resource documents for Hameetman Career Services around resume building and four-year academic success planning, while also holding drop-in hours for resume review. Show less

Graduate Assistant

• May 2015 - Jul 2015

Researched large-scale alternative programming options, on-campus leadership initiatives, and a one to one programming model, a model which focuses on individualized Resident Advisor and resident interaction within a residential community Reviewed the Office of Residential Education's Conduct Policy with specific focus on best practices and explored usage of motivational interviewing from multiple institutions of higher education. Created a Building Government Constitution and revised Residential Student Government Constitution Show less

Career Guidance Counselor Assistant/Student Recruiter

• Jan 2015 - Jun 2015

Meet with prospective students in local high schools and community, staff information tables at college/career fairs, conduct weekly application workshops. Provide assessment information to students, administer, and proctor assessments to be eligible for enrollment at LACC. Facilitate one-on-one and small group peer advisement by guiding students through the pre-registration process about college: financial aid, degrees offered, student services provided, etc. Assist Office of Educational Opportunity Programs and Services (EOP&S) with weekly field trips to four year universities/colleges, marketing materials, and EOP&S-specific outreach. Show less

National Residence Halls Honorary President

• Jun 2012 - Jun 2013

Created committees to oversee chapter goals regarding member outreach/recruitment, publicity, and ‘Of-the-Month’ (OTM) nominations.Planned, budgeted, and led bi-yearly retreats focused around leadership development and chapter cohesion through interactive activities.Oversaw and edited all OTM submissions sent to regional and NACURH voting committees; led to major increase in NACURH-winning OTMs.Contributed to ‘PACURH 2015’ strategic planning committee; attending weekly meetings focused around improving organizational recognition efforts, networking outside of conferences, student leader’s wellness, and philanthropy. Show less

Residence Halls Association Summer Intern

• Jun 2011 - Aug 2012

Organized events for UCSB ‘Week of Welcome’ (WoW) and ‘Freshman Summer Start Program’ (FSSP), for over 5,000 residents.Served as liaison between FSSP Hall Council members and Summer Intern group; assisted with election and interview process, and advised FSSP members.Oversaw all fundraising for UCSB conference delegations through ‘Welcome and Final’s Kits’ programming; selected kit items, created letter for parents of prospective students, organized payments, assembled and delivered kits.Designed 2011-2012 RHA Manual for organization members; compiled resources around event planning, important campus contacts, leadership development, and more.Performed administrative duties, such as answering questions from parents and students, and maintaining functionality of RHA offices to university staff.Presented RHA-related information to Residence Life professional staff. Show less

National Communications Coordinator

• Jun 2011 - Jun 2012

Created application and led interview process for prospective delegates to attend annual NACURH affiliated conferences.Led weekly conference delegation meetings each academic quarter to prepare displays, cheers, and other conference-related activities prior to respective conferences.Reviewed, wrote, and voted on all award bids for programs and individuals at conferences around leadership training, conference hosting, and legislation pertaining to NACURH.Chaired Judicial Review Board and redesigned honorarium forms; moved them online to create a more streamlined and sustainable process.Reviewed RHA Constitution and By-Laws; provided feedback and implemented new initiatives to hold members accountable. Show less

Representative at Large

• Jun 2010 - Jun 2011

Served as liaison between individual residence halls’ hall council and RHA Coordinating Board meetings, providing each group with updates around upcoming events, how to get involved, and position-based projects.Planned and executed social and educational programs with a $1,600 budget, and assisted with other RHA member programming within the residence halls.Served on Judicial Review Board and Election’s committees; upheld sensitive issues concerning elections code and RHA Constitution. Show less