Experience

British Council IELTS

• Education Management
• 1 - 100 Employee

• Regional Supervisor

  • Aug 2018 - Present

  - Be responsible for proceeding the IELTS exam in Daejeon - Professionally handle all the unexpected issues and complaints in any circumstances - Motivate and encourage staff and listen to their needs to make the best work environment - Be responsible for proceeding the IELTS exam in Daejeon - Professionally handle all the unexpected issues and complaints in any circumstances - Motivate and encourage staff and listen to their needs to make the best work environment



World Duty Free Canada

• Canada
• Retail
• 1 - 100 Employee

• Sales Associate

  • Apr 2017 - Jan 2018

  - Successfully assisted customers with product selection and purchase by figuring out their needs proactively - Built relation with customers by asking probing questions and utilizing effective listening skills - Achieved daily sales goal by up-selling, cross-selling and promoting additional products with goal-oriented mindset - Analyzed and evaluated customer research and competitor data to offer a competitive advantage to customers which expect to enhance the credibility of the store - Motivated team by promoting teamwork, highlighting success of team members, and encouraging optimism Show less



Galleria Department Store, Timeworld Branch

• 대한민국 대전 서구

• Promotion & Marketing sales

  • Aug 2015 - Jan 2016

  Promotion and sales of vacuum cleaner (Dyson) and perfume (Aqua di Parma) + Responsible for brand launching promotion which attracted over 500+ customers + Conducted brand promotion and presented a value of products efficiently. + Successfully completed two brand launching promotion and exceed sales goal + Grasped persuasive skill and customer centric mindset Promotion and sales of vacuum cleaner (Dyson) and perfume (Aqua di Parma) + Responsible for brand launching promotion which attracted over 500+ customers + Conducted brand promotion and presented a value of products efficiently. + Successfully completed two brand launching promotion and exceed sales goal + Grasped persuasive skill and customer centric mindset